New Leaf Community Markets, Inc.
Assistant Store Manager
New Leaf Community Markets, Inc., Half Moon Bay, California, United States, 94019
1204 Half Moon Bay - New Leaf, 150 San Mateo Road, Half Moon Bay, California, United States of America
Overview
New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We are committed to sustainable, locally-produced food and to taking care of our staff, community, and environment. We are guided by our mission to nourish and sustain our community and by our core values of Community, Integrity, Sustainability, Quality, and Respect. Our team is built on openness, caring, trust, and fairness. We strive to create an inclusive, friendly environment and a welcoming community gathering place for staff and guests alike. What’s on Your Plate
— You love food and have the ability to create an experience beyond the everyday. You have a positive attitude and work well in a team environment. You connect with people and provide a hospitality standard that exceeds guests’ expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work. You embody the spirit of New Leaf Community Market’s core values and are driven by our mission to nourish and sustain the community through business as a force for change. Job Title:
Assistant Store Manager Department:
Operations Reports To:
Store Manager FLSA Status:
Exempt Responsibilities
Oversees department operations as assigned. Demonstrates thorough knowledge of departments, including labor allocation, job responsibilities, inventory management, merchandising, product knowledge, and financial goals. Supervises and mentors Department Managers as assigned. Communicates expectations and holds accountable for meeting standards through ongoing feedback, training, and coaching. Understands and utilizes reports and data to aid in making sound business decisions, including data on financials, inventory, HRIS, SMG, out-of-stocks, price file audits, food, and work safety performance. Ensures effective communication systems are established and maintained. Oversees effective scheduling and labor allocation to meet business needs and budget. Holds Department Managers and other staff accountable for following policies and procedures. Addresses operational issues promptly and seeks resolution. Ensures that all store committees, including food and work safety, conduct regular meetings with adequate department representation. Promotes a collaborative team environment through recognition, leading by example, and working alongside staff. Fosters open communication throughout the store. Evaluates staff performance and prepares and delivers corrective actions promptly, with appropriate documentation and HR involvement as needed. Prepares and delivers performance reviews for Department Managers in a timely manner and in line with company wage guidelines. Plans for and participates in department, store, and company meetings. Assists store and department management teams with interviewing and hiring qualified candidates. Demonstrates understanding of sales, labor, margin, expense, and contribution goals; collaborates on plans when store or department results do not meet expectations; trains and coaches Department Managers to develop financial knowledge. Ensures adherence to invoice, credit, and transfer procedures; coaches managers to maintain accurate inventory and backstock. Plans for and participates in inventories; ensures department managers follow inventory procedures and meet deadlines. Maintains high standards for ordering, receiving, rotation, product handling, and production practices to minimize waste; handles damaged and spoiled products per policy. Leverages resources and labor to maximize efficiency without compromising quality and service standards. Maintains exceptional customer service by modeling, coaching, recognizing achievements, and seeking customer feedback to improve the shopping experience. Maintains store conditions (appearance, cleanliness, product availability, signage, staffing, and service levels) and handles escalated customer service situations. Collaborates with Department Managers and merchandising teams to develop and execute plans; holds Managers accountable for merchandising standards and uses guidelines and programs to promote peak items and seasonal products. Performs regular store walks to maintain merchandising and cleanliness standards and coaches Managers accordingly. Keeps current with trends in the industry and balances administrative tasks with on-floor presence. Performs other tasks as assigned. Note: This job description is a general definition of the position’s scope and function within our company. New Leaf Community Markets reserves the right to amend duties and requirements as needed. Benefits
Amazing Benefits Package – Including comprehensive medical, dental, vision, and 401k at 25 hours a week Great earning potential with opportunities for growth Paid Parental Leave Lifestyle Scheduling Public Transport Benefits Paid Community Service Hours 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations
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New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We are committed to sustainable, locally-produced food and to taking care of our staff, community, and environment. We are guided by our mission to nourish and sustain our community and by our core values of Community, Integrity, Sustainability, Quality, and Respect. Our team is built on openness, caring, trust, and fairness. We strive to create an inclusive, friendly environment and a welcoming community gathering place for staff and guests alike. What’s on Your Plate
— You love food and have the ability to create an experience beyond the everyday. You have a positive attitude and work well in a team environment. You connect with people and provide a hospitality standard that exceeds guests’ expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work. You embody the spirit of New Leaf Community Market’s core values and are driven by our mission to nourish and sustain the community through business as a force for change. Job Title:
Assistant Store Manager Department:
Operations Reports To:
Store Manager FLSA Status:
Exempt Responsibilities
Oversees department operations as assigned. Demonstrates thorough knowledge of departments, including labor allocation, job responsibilities, inventory management, merchandising, product knowledge, and financial goals. Supervises and mentors Department Managers as assigned. Communicates expectations and holds accountable for meeting standards through ongoing feedback, training, and coaching. Understands and utilizes reports and data to aid in making sound business decisions, including data on financials, inventory, HRIS, SMG, out-of-stocks, price file audits, food, and work safety performance. Ensures effective communication systems are established and maintained. Oversees effective scheduling and labor allocation to meet business needs and budget. Holds Department Managers and other staff accountable for following policies and procedures. Addresses operational issues promptly and seeks resolution. Ensures that all store committees, including food and work safety, conduct regular meetings with adequate department representation. Promotes a collaborative team environment through recognition, leading by example, and working alongside staff. Fosters open communication throughout the store. Evaluates staff performance and prepares and delivers corrective actions promptly, with appropriate documentation and HR involvement as needed. Prepares and delivers performance reviews for Department Managers in a timely manner and in line with company wage guidelines. Plans for and participates in department, store, and company meetings. Assists store and department management teams with interviewing and hiring qualified candidates. Demonstrates understanding of sales, labor, margin, expense, and contribution goals; collaborates on plans when store or department results do not meet expectations; trains and coaches Department Managers to develop financial knowledge. Ensures adherence to invoice, credit, and transfer procedures; coaches managers to maintain accurate inventory and backstock. Plans for and participates in inventories; ensures department managers follow inventory procedures and meet deadlines. Maintains high standards for ordering, receiving, rotation, product handling, and production practices to minimize waste; handles damaged and spoiled products per policy. Leverages resources and labor to maximize efficiency without compromising quality and service standards. Maintains exceptional customer service by modeling, coaching, recognizing achievements, and seeking customer feedback to improve the shopping experience. Maintains store conditions (appearance, cleanliness, product availability, signage, staffing, and service levels) and handles escalated customer service situations. Collaborates with Department Managers and merchandising teams to develop and execute plans; holds Managers accountable for merchandising standards and uses guidelines and programs to promote peak items and seasonal products. Performs regular store walks to maintain merchandising and cleanliness standards and coaches Managers accordingly. Keeps current with trends in the industry and balances administrative tasks with on-floor presence. Performs other tasks as assigned. Note: This job description is a general definition of the position’s scope and function within our company. New Leaf Community Markets reserves the right to amend duties and requirements as needed. Benefits
Amazing Benefits Package – Including comprehensive medical, dental, vision, and 401k at 25 hours a week Great earning potential with opportunities for growth Paid Parental Leave Lifestyle Scheduling Public Transport Benefits Paid Community Service Hours 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations
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