Behavioral Health Group
Help Desk Intern
The Help Desk Intern will learn how to deliver supreme customer service while supporting BHG's Corporate and Field team members and treatment centers. The position will provide exposure to the following computer disciplines: Service Desk, Desktop Software Support, Computer Operations, and others. The key responsibilities of the Help Desk Intern include but not limited to: Support the IT team in maintaining hardware, software, and other systems Assist with troubleshooting issues and provide technical support Organize and maintain IT resources Lend IT support in areas such as cybersecurity, programming, analytics, and data center management In addition to meeting the qualifications, the ideal candidate will embody the following characteristics and possess the knowledge, skills and abilities listed below: High integrity Excellent verbal and written communication skills Sound judgment Efficient Self-starter Ability to work independently and under pressure while handling multiple tasks simultaneously Ability to make decisions and use proper judgment with confidential and sensitive issues Must be able to react quickly and make effective decisions Demonstrate basic computer/word processing skills Demonstrate basic knowledge and skill in the use of typical office equipment such as calculator, fax machine, copier, computer, telephone, and computer programs The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to the extent such accommodation does not create an undue hardship on the business. Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes Vision adequate to read correspondence, computer screen, forms, etc. Ability to sit for long periods of time, some bending, stooping, and stretching Variable workload, periodic high stress, and activity level Must be able to lift up to 50 pounds Keyboarding for long periods of time At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others. BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.
The Help Desk Intern will learn how to deliver supreme customer service while supporting BHG's Corporate and Field team members and treatment centers. The position will provide exposure to the following computer disciplines: Service Desk, Desktop Software Support, Computer Operations, and others. The key responsibilities of the Help Desk Intern include but not limited to: Support the IT team in maintaining hardware, software, and other systems Assist with troubleshooting issues and provide technical support Organize and maintain IT resources Lend IT support in areas such as cybersecurity, programming, analytics, and data center management In addition to meeting the qualifications, the ideal candidate will embody the following characteristics and possess the knowledge, skills and abilities listed below: High integrity Excellent verbal and written communication skills Sound judgment Efficient Self-starter Ability to work independently and under pressure while handling multiple tasks simultaneously Ability to make decisions and use proper judgment with confidential and sensitive issues Must be able to react quickly and make effective decisions Demonstrate basic computer/word processing skills Demonstrate basic knowledge and skill in the use of typical office equipment such as calculator, fax machine, copier, computer, telephone, and computer programs The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to the extent such accommodation does not create an undue hardship on the business. Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes Vision adequate to read correspondence, computer screen, forms, etc. Ability to sit for long periods of time, some bending, stooping, and stretching Variable workload, periodic high stress, and activity level Must be able to lift up to 50 pounds Keyboarding for long periods of time At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others. BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.