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Thecentermemphis

Technology Lead Analyst

Thecentermemphis, Orlando, Florida, us, 32885

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This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week (10-12 days a month) at the following office location: St. Petersburg, FL. Job Summary This role is specific to the in-house Case Manager build for Trade, Surveillance, and Account reviews. You will act as a partner with the business to facilitate and implement optimal technology solutions that meet organizational needs. Responsibilities include writing system requirements to ensure alignment with business objectives, leveraging appropriate technical resources. The role requires a high-level understanding of systems, industry standards, and end-user requirements, demonstrating subject matter expertise by integrating domain knowledge with financial services standards and practices. You will apply specialized business knowledge and technical skills to significant deliverables and projects involving multiple IT departments and business units, impacting the enterprise. You are also expected to make judgments and recommendations based on data analysis and interpretation. Responsibilities: Create detailed business requirements for functional and non-functional capabilities. Validate test cases to ensure scripts evaluate business functions. Gather and interpret information from multiple sources and make recommendations. Document business processes and support application development teams. Translate technical concepts for business audiences and vice versa. Develop estimates and implementation plans for technical solutions. Collaborate on project schedules, reports, and documentation; may lead small to medium projects. Visualize requirements into prototypes with User Experience/Design resources. Apply principles in risk management, issue tracking, and change management. Identify issues, compare data, and draw conclusions. Clearly convey information through various media to engage and inform audiences. Choose effective approaches for actions or solutions based on facts and constraints. Demonstrate technical and professional skills; stay current with trends. Develop collaborative relationships to achieve work goals. Focus on client needs and maintain productive relationships. Facilitate collaboration in team environments. Occasionally work non-standard shifts, including nights and weekends, and/or have on-call responsibilities.

Skills: Advanced knowledge of requirements gathering, issue tracking, and change management. Proficiency with Microsoft Office tools, including Excel, Visio, and Project Planner. Experience with Smartsheet is a plus. Intermediate experience in creating wireframes using Marvel, Visio, or similar tools. Mid-level expertise in SQL for data analytics and mining. Familiarity with work item management tools like TFS or JIRA.

Education: Bachelors in Business Administration, Computer and Information Science, or High School (Required) Work Experience: 6 to 10 years of general experience Certifications: Not specified Travel: Less than 25% Workstyle: Hybrid At Raymond James, our associates embody five guiding behaviors: Develop, Collaborate, Decide, Deliver, Improve, aligning with our core values of client-first, integrity, independence, and a long-term perspective. We value professional growth, teamwork, client focus, accountability, and continuous improvement. We are an equal opportunity employer committed to diversity and inclusion. #J-18808-Ljbffr