Deluxe Corporation
Senior Solution Onboarding Consultant
Deluxe Corporation, Minneapolis, Minnesota, United States, 55443
Overview The Senior Solution Onboarding Consultant is a technical consultative role with expertise in Deluxe solutions and processing operations of our outsourced solutions. Provides consulting and leadership from an integrated solution perspective in the design, development, and implementation of Deluxe solutions. Establishes relationships with clients and their customers, providing technical and operational guidance to expedite implementation and revenue for Deluxe. Serves as a senior advisor to clients and internal teams.
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Job Functions
Develop relationships with leadership groups internally and externally to collaborate and drive informed decisions, deliver assurance, and ensure Deluxe success in program/project delivery. Maximize customer satisfaction and grow Deluxe’s business with key clients. Perform and lead discovery consulting engagements to address technology, infrastructure design, and business processes/needs when onboarding Deluxe solutions with clients. Analyze client needs during project execution; interface with the client during planning and requirement sessions to ensure delivery models align with client expectations and that program/project management is integrated. Serve as primary solution SME and drive issue resolution to expedite onboarding and revenue. Partner with Solution Education, Product, and Delivery Services to customize training and ensure operational readiness for clients and their customers. Serve as senior advisor and liaison to Deluxe for the client during onboarding and migration. Basic Qualifications
Education and Experience: Bachelor’s degree and 5 years of experience or HS/GED and 9 years of related experience. Experience in technical project execution required in either a consultant or leadership role. Preferred Qualifications
Education: Bachelor’s Degree in Business or Project Management. Experience: 7 years in outsourcing operations and project implementation. Broad knowledge of the industry and in-depth expertise in technologies and business processes related to Deluxe solutions. Strategic thinker who can define interactions between components and see the big picture. Strong business and technical strategy sense to envision the architectural approach to customer problems. Excellent interpersonal, written, and oral communication skills to understand business needs and communicate architectural vision. Additional Basic Qualifications Must be 18 years of age or older. Compensation The compensation range for this position is $105,000.00 - $115,000.00 annually. This position is eligible for commission or an annual performance incentive plan. The base pay offered will vary depending on job-related knowledge, skills, location, experience, and internal equity. Benefits Our total rewards benefits package supports physical, financial, and emotional health and is tailored to meet employees’ evolving needs. Benefits may vary based on role, location, or hours worked: Healthcare (Medical, Dental, Vision) Paid Time Off, Volunteer Time Off, and Holidays Employer-Medched Retirement Plan Employee Stock Purchase Plan Short-Term and Long-Term Disability Infertility Treatment, Adoption and Surrogacy Assistance Tuition Reimbursement These benefits are designed to enhance health, protect financial security, and provide peace of mind to employees and their families. Equal Employment Opportunity Deluxe Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or any other status protected by state or federal law. Please view the electronic EEO is the Law Poster to inform you of your equal employment opportunity protections as part of the application process. Reasonable Accommodation If you require reasonable accommodation in completing this application, interviewing, completing pre-employment testing, or participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.
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Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Job Functions
Develop relationships with leadership groups internally and externally to collaborate and drive informed decisions, deliver assurance, and ensure Deluxe success in program/project delivery. Maximize customer satisfaction and grow Deluxe’s business with key clients. Perform and lead discovery consulting engagements to address technology, infrastructure design, and business processes/needs when onboarding Deluxe solutions with clients. Analyze client needs during project execution; interface with the client during planning and requirement sessions to ensure delivery models align with client expectations and that program/project management is integrated. Serve as primary solution SME and drive issue resolution to expedite onboarding and revenue. Partner with Solution Education, Product, and Delivery Services to customize training and ensure operational readiness for clients and their customers. Serve as senior advisor and liaison to Deluxe for the client during onboarding and migration. Basic Qualifications
Education and Experience: Bachelor’s degree and 5 years of experience or HS/GED and 9 years of related experience. Experience in technical project execution required in either a consultant or leadership role. Preferred Qualifications
Education: Bachelor’s Degree in Business or Project Management. Experience: 7 years in outsourcing operations and project implementation. Broad knowledge of the industry and in-depth expertise in technologies and business processes related to Deluxe solutions. Strategic thinker who can define interactions between components and see the big picture. Strong business and technical strategy sense to envision the architectural approach to customer problems. Excellent interpersonal, written, and oral communication skills to understand business needs and communicate architectural vision. Additional Basic Qualifications Must be 18 years of age or older. Compensation The compensation range for this position is $105,000.00 - $115,000.00 annually. This position is eligible for commission or an annual performance incentive plan. The base pay offered will vary depending on job-related knowledge, skills, location, experience, and internal equity. Benefits Our total rewards benefits package supports physical, financial, and emotional health and is tailored to meet employees’ evolving needs. Benefits may vary based on role, location, or hours worked: Healthcare (Medical, Dental, Vision) Paid Time Off, Volunteer Time Off, and Holidays Employer-Medched Retirement Plan Employee Stock Purchase Plan Short-Term and Long-Term Disability Infertility Treatment, Adoption and Surrogacy Assistance Tuition Reimbursement These benefits are designed to enhance health, protect financial security, and provide peace of mind to employees and their families. Equal Employment Opportunity Deluxe Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or any other status protected by state or federal law. Please view the electronic EEO is the Law Poster to inform you of your equal employment opportunity protections as part of the application process. Reasonable Accommodation If you require reasonable accommodation in completing this application, interviewing, completing pre-employment testing, or participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.
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