Business Intelligence Analyst

Business Intelligence Analyst - Platinum Hospitality, LLC (Oklahoma City, OK) Job Duties: Data Analysis & Reporting: Create and maintain regular reports and dashboards via Microsoft Excel that provide critical insights into the performance of business operations, guest satisfaction, financials, marketing campaigns, and revenue management. Analyze large datasets using Snowflake to identify trends, business opportunities, and areas for improvement. Data Visualization & BI Tools: Utilize BI tools such as Tableau, Qlik, Looker, or Power BI to build interactive dashboards and visualizations that enable stakeholders to make data-driven decisions. Provide training and guidance on using these tools effectively across departments. Operational Insights: Work closely with the Operations and Revenue Management teams to provide analytic insights on key performance indicators (KPIs), supply chain and procurement. Help identify ways to improve operational efficiency and maximize revenue opportunities. Collaboration & Cross-Functional Work: Collaborate with key stakeholders across the Marketing, Finance, and IT departments of businesses to understand business goals and translate them into actionable analytics projects. Provide strategic insights that impact customer acquisition, retention, and profitability. Customer & Market Segmentation: Analyze customer behavior, demographics, and business trends to identify profitable market segments through Google Tag Management and website tracking. Provide actionable recommendations for targeted marketing efforts and strategic decisions based on these findings. Ad-hoc Analysis & Reporting: Respond to ad-hoc data requests from various businesses of the organization, providing quick, accurate analyses of specific business challenges and opportunities. Process Optimization & Automation: Help streamline data reporting and analysis workflows of each business of the organization by automating manual processes using SQL, Python, or other tools to enhance productivity and reduce turnaround times. Performance Monitoring & Forecasting: Through Google Analytics 4 (GA4) assist in forecasting future trends, including business patterns, seasonal demand fluctuations, and financial performance, to help plan staffing, marketing strategies, and budget allocations effectively to enhance business. Training & Support: Provide training and support to internal stakeholders on interpreting and using data reports to make informed business decisions. Foster a data-driven culture within the organization. Minimum Requirements: Master's degree in Business Intelligence and Analytics, Computer Science, Mathematics, Statistics, Data Science or in a related field and 1 year of experience in analytics and in supply chain and procurement. Must have 1 year of hands-on experience in: Google Tag Management and website tracking; Python and Snowflake. Mail Resume to: Platinum Hospitality, LLC 4311 SW 15th St, Oklahoma City, OK 73108.