Emory Healthcare/Emory University
Patient Care Coordinator
Emory Healthcare/Emory University, Atlanta, Georgia, United States, 30383
Overview
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship,
development,
and leadership programs
And more
Description
RESPONSIBILITIES:
Schedules appointments for new and established patients and serves as the primary point of care for these patients and their families.
Additional duties may include: Scheduling return visits Scheduling ancillary appointments
Registering or scheduling new patients Scheduling imaging and procedures within their local clinic
Completing patient data forms
Coordinating provider referrals
Retrieving medical records
Acts as an administrative resource for all staff in the coordination of a patient's care.
Works collaboratively with management to remedy or escalate patient complaints.
Covers for front desk and other back-office staff as needed.
Provides basic support for the training of new PCCs and other administrative staff as needed.
Completes precertification authorizations as required.
Other duties as assigned.
MINIMUM QUALIFICATIONS:
High school diploma or GED required; 12 months of customer service experience or 6 months of healthcare experience in a similar role is required.
A bachelor's degree or enrolled in a bachelor's program will be considered in lieu of experience.
A successful candidate will possess the following competencies and skills:
Ability to provide a high level of customer service;
Excellent communication skills, both verbal and written;
Ability to work in a team environment
Time management skills
Empathy for others
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.
Connect With Us!
Connect with us for general consideration!
Division
The Emory Clinic
Campus Location
Atlanta, GA, 30329
Campus Location
US-GA-Atlanta
Department
TEC Emory Sleep Ctr DME
Job Type
Regular Full-Time
Job Number
147744
Job Category
Clinical & Nursing Support
Schedule
8:30a-5p
Standard Hours
40 Hours
Hourly Minimum
USD $18.27/Hr.
Hourly Midpoint
USD $23.76/Hr.
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship,
development,
and leadership programs
And more
Description
RESPONSIBILITIES:
Schedules appointments for new and established patients and serves as the primary point of care for these patients and their families.
Additional duties may include: Scheduling return visits Scheduling ancillary appointments
Registering or scheduling new patients Scheduling imaging and procedures within their local clinic
Completing patient data forms
Coordinating provider referrals
Retrieving medical records
Acts as an administrative resource for all staff in the coordination of a patient's care.
Works collaboratively with management to remedy or escalate patient complaints.
Covers for front desk and other back-office staff as needed.
Provides basic support for the training of new PCCs and other administrative staff as needed.
Completes precertification authorizations as required.
Other duties as assigned.
MINIMUM QUALIFICATIONS:
High school diploma or GED required; 12 months of customer service experience or 6 months of healthcare experience in a similar role is required.
A bachelor's degree or enrolled in a bachelor's program will be considered in lieu of experience.
A successful candidate will possess the following competencies and skills:
Ability to provide a high level of customer service;
Excellent communication skills, both verbal and written;
Ability to work in a team environment
Time management skills
Empathy for others
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.
Connect With Us!
Connect with us for general consideration!
Division
The Emory Clinic
Campus Location
Atlanta, GA, 30329
Campus Location
US-GA-Atlanta
Department
TEC Emory Sleep Ctr DME
Job Type
Regular Full-Time
Job Number
147744
Job Category
Clinical & Nursing Support
Schedule
8:30a-5p
Standard Hours
40 Hours
Hourly Minimum
USD $18.27/Hr.
Hourly Midpoint
USD $23.76/Hr.
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.