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Incident IQ LLC

Software Engineer (E2) Incident IQ North (Alpharetta)

Incident IQ LLC, Atlanta, Georgia, United States, 30383

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Atlanta-based, Incident IQ is a SaaS service management platform built for K-12 schools, focusing on IT asset management, help desk ticketing, facilities maintenance, Human Resources service delivery, and more. The platform is cloud-based, scalable, and used by millions of students and teachers across districts in the U.S. Incident IQ is committed to customer success, product leadership, and an inclusive, transparent culture where team members are valued contributors who collaborate, show integrity, and strive for innovation. Software Engineer II Overview

We are seeking an experienced C#.NET Engineer to join one of our teams building new features and enhancing our top-tier cloud-based SaaS application. You will join a fully staffed feature team with 3-4 Software Engineers, 1-2 Quality Engineers, a Designer and Product Owner. The ideal candidate has experience developing web applications using C#.NET. Responsibilities

Join a feature-oriented team to design, build, test, and deliver new features for Incident IQs cloud-based SaaS application. Collaborate with engineers, quality engineers, designers, and product owners to maintain a high bar for quality and delivery speed. Requirements

Experience: Minimum of 3 years of professional experience building Web Applications. C# / .NET Strong understanding of C# syntax and features, including LINQ, async/await, and generics. Experience with .NET Core and .NET 5/6+. Experience with writing and consuming RESTful services using Web API. Experience with ORM for database interactions. Experience with unit testing and mocking frameworks like xUnit, NUnit, or MSTest. Web Development: Strong understanding of ASP.NET MVC and ASP.NET Core MVC for web application development. Database: SQL and relational database concepts; experience designing and optimizing database structures, writing complex queries, stored procedures, and triggers. Software Design: Strong grasp of OOP, design patterns, SOLID, clean modular code, and architectural patterns like MVC, MVVM, and Dependency Injection. Development Tools and Environment: Proficiency with Visual Studio or VS Code; Git; build and deployment tools such as Azure DevOps or Jenkins. Debugging and Profiling: Ability to debug complex issues, optimize performance, and manage memory efficiently. Soft Skills

Communication: Clear communication of complex technical concepts; collaborative mindset. Problem Solving: Strong analytical skills; ability to break down complex problems and develop effective solutions. Time Management: Ability to manage multiple tasks and deadlines. Learning Agility: Willingness to learn new technologies and adapt to changing requirements. Attention to Detail: High accuracy in coding and testing. What makes Incident IQ different

We support whole-person growth and offer an energetic, collaborative environment where every opinion matters. We develop software that helps K-12 schools run efficiently, improving classroom experiences for students. We offer strong work/life balance with two offices: Downtown Atlanta and Halcyon in Alpharetta. Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees, including medical, dental, vision, life insurance, 401k match, and PTO. Incident IQ is an Equal Opportunity Employer #J-18808-Ljbffr