Lush Fresh Handmade Cosmetics North America
Seasonal Ambassador - Woodfield Mall
Lush Fresh Handmade Cosmetics North America, Schaumburg, Illinois, us, 60159
Overview
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap it's about making a positive impact on the world, one bar at a time! Position details
Position: Seasonal Ambassador Hours: 0-39 hours/week Contract Type: Contract Responsibilities
Sales and Customer Experience:
Driving sales by utilizing StoreForce dashboard results and seeking feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store's overall sales. Customer Experience:
Consistently deliver a world-class customer experience. Connect with customers, identify needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features and seek opportunities to make customers' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store events to attract traffic. Product Passion:
Continuously expand product knowledge and stay up-to-date on ingredients and benefits to confidently make informed recommendations. Team Involvement
Development:
Use Lush resources to develop effective sales techniques and product knowledge, support team growth, increase sales, and actively seek feedback and opportunities to improve. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, listen to perspectives related to DEIB, foster belonging, promote teamwork, and recognize each employee's contributions. Operational Excellence
Time and Attendance:
Be punctual and reliable, participate in teamwork, manage breaks appropriately, and stay updated with company news. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust displays in real-time based on sales. Policies and Procedures:
Adhere to opening/closing protocols, product integrity, respectful workplace, and health and safety standards. Qualifications
Required: Excellent customer service skills Flexibility to adapt in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service Strong problem-solving and teamwork experience Experience in skincare or cosmetics Experience in cross-cultural collaboration or DEIB training Fluency in Spanish, French, or other languages Woodfield Pay: $16.50 USD Best of luck on your job search! #J-18808-Ljbffr
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap it's about making a positive impact on the world, one bar at a time! Position details
Position: Seasonal Ambassador Hours: 0-39 hours/week Contract Type: Contract Responsibilities
Sales and Customer Experience:
Driving sales by utilizing StoreForce dashboard results and seeking feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store's overall sales. Customer Experience:
Consistently deliver a world-class customer experience. Connect with customers, identify needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features and seek opportunities to make customers' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store events to attract traffic. Product Passion:
Continuously expand product knowledge and stay up-to-date on ingredients and benefits to confidently make informed recommendations. Team Involvement
Development:
Use Lush resources to develop effective sales techniques and product knowledge, support team growth, increase sales, and actively seek feedback and opportunities to improve. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, listen to perspectives related to DEIB, foster belonging, promote teamwork, and recognize each employee's contributions. Operational Excellence
Time and Attendance:
Be punctual and reliable, participate in teamwork, manage breaks appropriately, and stay updated with company news. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust displays in real-time based on sales. Policies and Procedures:
Adhere to opening/closing protocols, product integrity, respectful workplace, and health and safety standards. Qualifications
Required: Excellent customer service skills Flexibility to adapt in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service Strong problem-solving and teamwork experience Experience in skincare or cosmetics Experience in cross-cultural collaboration or DEIB training Fluency in Spanish, French, or other languages Woodfield Pay: $16.50 USD Best of luck on your job search! #J-18808-Ljbffr