JCPenney
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Specialty Associate - Indiana Mall
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JCPenney As a Specialty Associate you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goal. Responsibilities
Customer Service & Sales: Greet and assist customers in finding products and deliver exceptional customer service. Inform customers of key product attributes and care/protection plans to generate interest and suggest additional products. Meet or exceed sales goals and productivity standards. Partner with team members and actively listen to all customer issues. Promote FindMore, assist with credit, rewards, and gift card programs, and engage customers to support the company's credit application process. General Operations: Participate in inventory processes and all merchandise transfers, return to vendor/warehouse, defective merchandise. Maintain a clean and organized sales floor. Complete pricing and signing processes in specialty businesses. Performance Standards: Support company shrink and safety initiatives. Consistently meet established performance standards for the role, including iCAP program, products and service sales, customer service, profit, productivity and attendance. Core Competencies
Results: Solve problems and make decisions that drive sales, profit or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others. Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for actions and outcomes. Intensity: Proactively improve the customer experience; demonstrate confidence and courage to do what's right; take action with energy and urgency. What you get
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For details on vacation days and other benefits, please visit the benefits site. About JCPenney: JCPenney is the shopping destination for diverse, working American families. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop from jcp.com to more than 650 stores in the U.S. and Puerto Rico. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry and provides personal services including salon, portrait and optical. Pay Range USD $12.00/Hr - USD $15.00/Hr. Job details
Seniority level: Entry level Employment type: Part-time Job function: Other Industries: Retail
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Specialty Associate - Indiana Mall
role at
JCPenney As a Specialty Associate you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goal. Responsibilities
Customer Service & Sales: Greet and assist customers in finding products and deliver exceptional customer service. Inform customers of key product attributes and care/protection plans to generate interest and suggest additional products. Meet or exceed sales goals and productivity standards. Partner with team members and actively listen to all customer issues. Promote FindMore, assist with credit, rewards, and gift card programs, and engage customers to support the company's credit application process. General Operations: Participate in inventory processes and all merchandise transfers, return to vendor/warehouse, defective merchandise. Maintain a clean and organized sales floor. Complete pricing and signing processes in specialty businesses. Performance Standards: Support company shrink and safety initiatives. Consistently meet established performance standards for the role, including iCAP program, products and service sales, customer service, profit, productivity and attendance. Core Competencies
Results: Solve problems and make decisions that drive sales, profit or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others. Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for actions and outcomes. Intensity: Proactively improve the customer experience; demonstrate confidence and courage to do what's right; take action with energy and urgency. What you get
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For details on vacation days and other benefits, please visit the benefits site. About JCPenney: JCPenney is the shopping destination for diverse, working American families. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop from jcp.com to more than 650 stores in the U.S. and Puerto Rico. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry and provides personal services including salon, portrait and optical. Pay Range USD $12.00/Hr - USD $15.00/Hr. Job details
Seniority level: Entry level Employment type: Part-time Job function: Other Industries: Retail
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