Medical College of Wisconsin - Internal is hiring: Social Worker II in Milwaukee

LGBTQ Health - Social Worker II

We’re looking for individuals—the creative thinkers and innovation seekers—who are content with nothing short of changing the world. Discover the endless opportunities within the Medical College of Wisconsin (MCW) and be inspired by the work we can do together to improve health and make a positive, daily impact in our communities.

Purpose

In the role of Social Worker II, you will provide clinic-based medical social work consultation services to the LGBTQ+ community of patients receiving care in the Inclusion Health Clinic at Froedtert Hospital. Services include care coordination, benefits access and navigation, health literacy support, health system navigation and advocacy, referral, and community care coordination. You will participate as a member of a multidisciplinary care team supporting members across the LGBTQ+ community.

Primary Functions

1. Triaging and addressing urgent social service needs of patients in the Inclusion Health Clinic.
2. Assisting patients with enrolling in, navigating, and understanding health insurance benefits.
3. Collaborating with clinic providers as a consultative content expert on social service questions.
4. Providing social work services (non-case management) to individuals with diverse social and medical needs.
5. Responding to care navigation questions from patients’ family members and support systems.
6. Triaging emergent situations, managing phone conversations, and negotiating healthcare and social service systems.
7. Interfacing with clinical staff and supporting social service peers with immediate clinic questions.
8. Providing social service referrals and ensuring linkage to community resources.
9. Delivering health-related education and health literacy development.
10. Supporting the development and implementation of social work workflows.
11. Implementing assessment and care plan tools for patients referred for case management.
12. Completing documentation for all services and participating in supervision/consultation in compliance with licensing requirements.
13. Serving as a team member on a multidisciplinary medical care team, communicating effectively to ensure comprehensive support.