Frontline Source Group is hiring: Customer Service Representative in Missouri Ci
Frontline Source Group, Missouri City, Texas, United States
Customer Service Representative
Join our growing eCommerce team in Missouri City, TX as a Customer Service Representative. Utilize your problem solving skills to resolve customer issues and provide top-notch service. Apply now for this 6 month contract position.
Customer Service Representative Role
The Customer Service representative will process customer cases according to company policy in the company's various systems in an effort to resolve all customer questions and/or issues. Take and return incoming calls, troubleshooting to address customer issues. Respond to customer email and chats, scheduling follow up calls when needed. Enter necessary customer information and documentation as needed to track all correspondence. Various projects as assigned.
Customer Service Representative Profile
HS Diploma Required. Minimum 2 years previous customer service experience. Data entry experience. Retail experience a plus, specifically eCommerce. Positive attitude, with the ability to work in a team environment. Ability to multi-task. Excellent communication skills. Problem solving skills.
Features and Benefits While On Contract
We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab.
Features and Benefits of Client
Medical, Dental, Vision, 401K with match, 4 weeks PTO.