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U.S. Bancorp

Servicing Support Associate

U.S. Bancorp, Saint Paul, Minnesota, United States, 55101

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Job Description

Responsible for providing a broad variety of administrative, operational, and staff support services for an assigned group(s) or manager(s). Actively engaged in report, writing, tracking, and compiling; data entry, record keeping, and data maintenance. Responsible for ensuring proper application of and compliance with internal and regulatory standards, guidelines, and procedures. May perform reviews and evaluations of work quality and productivity standards for assigned product line and/or work area. May have responsibility to review and finalize loan modifications, documentation, and other policies and procedures to promote quality execution of the loan workout process. May be responsible for overseeing the decentralized vendor management unit within the loan workout department. Uses PC based software packages for word processing, graphics, spreadsheets, etc. Specified job duties may vary by area. Basic Qualifications:

High school diploma or equivalent, four or more years of experience in administrative support activities Preferred Skills/Experience: Experience with reviewing Power of Attorney documentation One or more years of experience in income calculation/income analysis preferred Good verbal, grammatical, and written communication skills Well-developed reading, writing, and mathematical skills Ability to manage multiple tasks/projects and deadlines simultaneously Ability to identify and resolve exceptions and to interpret data Proficient PC skills, especially Microsoft Office applications and graphics Demonstrated administrative skills and acute attention to detail The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.