Government Jobs
CENTER AIDE IV- CARY TENNIS PARK- TEMP
Government Jobs, Cary, North Carolina, United States, 27511
Cary Tennis Park Center Aide IV
The Cary Tennis Park is seeking energetic and customer service-oriented individuals to serve as Center Aide IVs. If you enjoy engaging with citizens and have strong organizational and administrative skills, consider joining our team to provide exemplary customer service to citizens visiting or contacting our facility. As a Center Aide, you will be the first point of contact with our citizens, providing a welcoming and helpful atmosphere for visitors. This is a part-time, non-benefited, year-round position, working up to 20 hours per week, with a maximum of 999 hours per year. Must be available to work evenings and weekends. Typical tasks include serving as receptionist, providing exceptional customer service to citizens via in-person, telephone or email; educating citizens on Cary Tennis Park offerings; reserving tennis courts for public and teaching staff; overseeing court bookings for certain user groups; registering and maintaining citizens accounts for Parks, Recreation & Cultural Resources programs; selling items through Point of Service and performing basic accounting for money received through the cash register; opening and/or closing and securing the facility when assigned; notifying patrons of class/program cancelations, changes, or updates; proactively identifying facility needs and suggesting solutions; communicating with patrons to address concerns; providing Town information and materials to citizens or redirecting the citizen to the appropriate staff; assisting in the orientation and training of new temporary staff; providing support during events including assisting with setup and breakdown of events; assisting patrons with RecTrac program registration system and Plan2Play court reservation system; maintaining office files; operating standard office equipment; following up with supervisor and/or program assistant as needed; enforcing Cary policies and procedures; managing special projects such as assisting with periodic inventory and restocking of supplies and resale items; and performing other job-related tasks as required. Knowledge, skills and abilities include general knowledge of computers and related software; general knowledge of standard office practices, procedures, and filing systems maintenance; general knowledge of cash collection procedures; ability to remain organized, multitask, and meet deadlines; ability to communicate with coworkers and the public tactfully and constructively; ability to work independently; ability to understand and carry out verbal and written instructions; and ability to acquire knowledge of policies, procedures and services of the center, division and department. Minimum and preferred qualifications include a combination of education and experience equivalent to a high school diploma/GED. Preference will be given to candidates who possess the following: some in-person customer service experience; knowledge of computers and some Microsoft Office 365 proficiency. Work in this class requires an employee to be able to hear and talk in order to communicate with the public. An employee must be able to climb, walk unassisted and move about freely in order to interact with patrons. Must be able to lift moderately heavy items (up to 40 lbs.), such as chairs, 6-foot folding tables, sports equipment and rolling bleachers. Visual acuity is needed to read typewritten and handwritten materials and to view a computer terminal. Part of the work in this class is clerical in nature and may require sitting and use of a computer for extended periods of time. Conditions of employment require drug testing and background check (which may include criminal check, education verification, and credit history review) prior to employment.
The Cary Tennis Park is seeking energetic and customer service-oriented individuals to serve as Center Aide IVs. If you enjoy engaging with citizens and have strong organizational and administrative skills, consider joining our team to provide exemplary customer service to citizens visiting or contacting our facility. As a Center Aide, you will be the first point of contact with our citizens, providing a welcoming and helpful atmosphere for visitors. This is a part-time, non-benefited, year-round position, working up to 20 hours per week, with a maximum of 999 hours per year. Must be available to work evenings and weekends. Typical tasks include serving as receptionist, providing exceptional customer service to citizens via in-person, telephone or email; educating citizens on Cary Tennis Park offerings; reserving tennis courts for public and teaching staff; overseeing court bookings for certain user groups; registering and maintaining citizens accounts for Parks, Recreation & Cultural Resources programs; selling items through Point of Service and performing basic accounting for money received through the cash register; opening and/or closing and securing the facility when assigned; notifying patrons of class/program cancelations, changes, or updates; proactively identifying facility needs and suggesting solutions; communicating with patrons to address concerns; providing Town information and materials to citizens or redirecting the citizen to the appropriate staff; assisting in the orientation and training of new temporary staff; providing support during events including assisting with setup and breakdown of events; assisting patrons with RecTrac program registration system and Plan2Play court reservation system; maintaining office files; operating standard office equipment; following up with supervisor and/or program assistant as needed; enforcing Cary policies and procedures; managing special projects such as assisting with periodic inventory and restocking of supplies and resale items; and performing other job-related tasks as required. Knowledge, skills and abilities include general knowledge of computers and related software; general knowledge of standard office practices, procedures, and filing systems maintenance; general knowledge of cash collection procedures; ability to remain organized, multitask, and meet deadlines; ability to communicate with coworkers and the public tactfully and constructively; ability to work independently; ability to understand and carry out verbal and written instructions; and ability to acquire knowledge of policies, procedures and services of the center, division and department. Minimum and preferred qualifications include a combination of education and experience equivalent to a high school diploma/GED. Preference will be given to candidates who possess the following: some in-person customer service experience; knowledge of computers and some Microsoft Office 365 proficiency. Work in this class requires an employee to be able to hear and talk in order to communicate with the public. An employee must be able to climb, walk unassisted and move about freely in order to interact with patrons. Must be able to lift moderately heavy items (up to 40 lbs.), such as chairs, 6-foot folding tables, sports equipment and rolling bleachers. Visual acuity is needed to read typewritten and handwritten materials and to view a computer terminal. Part of the work in this class is clerical in nature and may require sitting and use of a computer for extended periods of time. Conditions of employment require drug testing and background check (which may include criminal check, education verification, and credit history review) prior to employment.