Wabash Valley Power Alliance
Billing Specialist
Boone Power is seeking a detail-oriented and reliable Billing Specialist to join our finance team. The Billing Specialist plays a key role in managing daily accounts receivable operations, processing billing adjustments, supporting automated payment systems, and serving as a point of contact for billing-related member inquiries. This position works collaboratively with internal teams and directly with members to ensure billing accuracy, resolve account issues, and uphold the corporation's commitment to excellent service. The ideal candidate will be organized, accurate, and comfortable working with financial data and software systems. Essential Job Functions Processes electric revenue billing, revised billing, and kWh adjustments. Initiates and maintains member bank drafts and automatic credit card payments. Coordinates billing data related to member account changes, including moves, disconnections, and reconnections. Processes new member and termination service orders for electric members. Answers billing-related telephone inquiries and provides outage support as needed. Assists with monthly bill processing and ensures timely account updates. Financial Transactions & Reconciliation Reconciles daily accounts receivable activity and supports accurate cash handling. Handles billing adjustments, account corrections, and capital credit retirements and allocations. Assists with year-end financial activities related to capital credits and billing. Supports accounting and finance functions as needed. Data & System Management Coordinates data processing activities in line with policies and procedures. Maintains member billing records and ensures accuracy across all platforms. Assists Customer Service Representatives with inquiries regarding bank drafts and payment processing. The successful candidate will report to the Director of Accounting & Finance/CFO. Other items may be assigned according to business needs and directives. Resumes must be received by noon on 9/23/25. No phone calls please. Boone Power is proud to be an equal opportunity employer. Education High school diploma or equivalent required. Experience Minimum of 1 year of experience in a related billing or accounts receivable position. Skills & Abilities Strong organizational skills with the ability to manage multiple projects and deadlines. Excellent verbal and written communication. High attention to detail with the ability to manage and accurately account for large sums of money. Analytical and problem-solving skills, with a continuous improvement mindset. Ability to deal with complex billing scenarios and provide clear explanations to members. Proficient in Microsoft Office applications, including Outlook, Word, and Excel. Excellent benefits Boone Power offers competitive pay, an excellent benefits package including medical, dental, vision, life insurance, 401(k) matching, pension retirement plan, education reimbursement
your benefits with us start when you do. We also offer a generous paid leave schedule and opportunities for professional growth.
Boone Power is seeking a detail-oriented and reliable Billing Specialist to join our finance team. The Billing Specialist plays a key role in managing daily accounts receivable operations, processing billing adjustments, supporting automated payment systems, and serving as a point of contact for billing-related member inquiries. This position works collaboratively with internal teams and directly with members to ensure billing accuracy, resolve account issues, and uphold the corporation's commitment to excellent service. The ideal candidate will be organized, accurate, and comfortable working with financial data and software systems. Essential Job Functions Processes electric revenue billing, revised billing, and kWh adjustments. Initiates and maintains member bank drafts and automatic credit card payments. Coordinates billing data related to member account changes, including moves, disconnections, and reconnections. Processes new member and termination service orders for electric members. Answers billing-related telephone inquiries and provides outage support as needed. Assists with monthly bill processing and ensures timely account updates. Financial Transactions & Reconciliation Reconciles daily accounts receivable activity and supports accurate cash handling. Handles billing adjustments, account corrections, and capital credit retirements and allocations. Assists with year-end financial activities related to capital credits and billing. Supports accounting and finance functions as needed. Data & System Management Coordinates data processing activities in line with policies and procedures. Maintains member billing records and ensures accuracy across all platforms. Assists Customer Service Representatives with inquiries regarding bank drafts and payment processing. The successful candidate will report to the Director of Accounting & Finance/CFO. Other items may be assigned according to business needs and directives. Resumes must be received by noon on 9/23/25. No phone calls please. Boone Power is proud to be an equal opportunity employer. Education High school diploma or equivalent required. Experience Minimum of 1 year of experience in a related billing or accounts receivable position. Skills & Abilities Strong organizational skills with the ability to manage multiple projects and deadlines. Excellent verbal and written communication. High attention to detail with the ability to manage and accurately account for large sums of money. Analytical and problem-solving skills, with a continuous improvement mindset. Ability to deal with complex billing scenarios and provide clear explanations to members. Proficient in Microsoft Office applications, including Outlook, Word, and Excel. Excellent benefits Boone Power offers competitive pay, an excellent benefits package including medical, dental, vision, life insurance, 401(k) matching, pension retirement plan, education reimbursement
your benefits with us start when you do. We also offer a generous paid leave schedule and opportunities for professional growth.