Hustle Notice Biz
Customer Service Assistant
We are seeking a motivated and dynamic Customer Service Assistant to join our dedicated team. As a vital part of our company, you will play an essential role in ensuring that our customers receive the highest level of service. Our ideal candidate is someone who thrives in a fast-paced environment and possesses excellent communication skills. Key Responsibilities
Answer customer inquiries via phone, email, and chat in a timely manner Resolve customer complaints and issues with patience and professionalism Provide accurate product information and assist with order placements Maintain customer records and manage database updates Collaborate with team members to improve service processes Gather customer feedback to help improve products and services Skills, Knowledge and Expertise
High school diploma or equivalent; additional education is a plus Proven experience in customer service or a related field Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to work in a fast-paced and often high-pressure environment Familiarity with CRM systems and practices is preferred Benefits
Benefits: Competitive salary: $17.50 - $26.00 hourly (based on experience). Comprehensive health, dental, and vision insurance. Paid time off, including vacation, sick leave, and holidays. 401(k) retirement plan with company matching. Professional development and growth opportunities. We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Our hiring process includes: Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
We are seeking a motivated and dynamic Customer Service Assistant to join our dedicated team. As a vital part of our company, you will play an essential role in ensuring that our customers receive the highest level of service. Our ideal candidate is someone who thrives in a fast-paced environment and possesses excellent communication skills. Key Responsibilities
Answer customer inquiries via phone, email, and chat in a timely manner Resolve customer complaints and issues with patience and professionalism Provide accurate product information and assist with order placements Maintain customer records and manage database updates Collaborate with team members to improve service processes Gather customer feedback to help improve products and services Skills, Knowledge and Expertise
High school diploma or equivalent; additional education is a plus Proven experience in customer service or a related field Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to work in a fast-paced and often high-pressure environment Familiarity with CRM systems and practices is preferred Benefits
Benefits: Competitive salary: $17.50 - $26.00 hourly (based on experience). Comprehensive health, dental, and vision insurance. Paid time off, including vacation, sick leave, and holidays. 401(k) retirement plan with company matching. Professional development and growth opportunities. We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Our hiring process includes: Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.