Omni Barton Creek Resort & Spa
Accounting Coordinator
Omni Barton Creek Resort & Spa, Hot Springs, Virginia, United States, 24445
Job Title
Accounts Receivable Billing Specialist Location
The Omni Homestead Resort & Spa The Omni Homestead Resort & Spa is located in the Allegheny Mountains of Virginia. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Job Description
To ensure the accuracy of all A/R billing functions including but not limited to: Guest folios, banquet and catering functions and member billings to achieve the highest level of guest satisfaction and ensure internal compliance of Omni SOPs and processes. Responsibilities
Essential Functions: Oversee daily handling and resolution of check out with balance accounts for all guest, group and banquet and catering functions Oversee and ensure that all billings are issued timely per the Omni SOP with supporting backup for all charges. Manage credit files and ensure proper credit procedures are followed. Audit to ensure the accuracy of all banquet charges and miscellaneous charges that are posted to master accounts. Audit city ledger edit for correct information, proper billing address and phone number, complete backup, and correct city ledger number to run statements on a daily basis. Ensure weekly account receivable analysis is sent to corporate accounting. Forward group advance deposits received by accounting to reservations for posting. Handle all customer inquiries in a timely, efficient manner. Handle correspondence and communication to customers, corporate office, as well as our owners regarding billing matters. Ensure that all major accounts have received a follow-up call 10-20 days after the bills have been mailed. Attend all pre-conference meetings for special billing instructions and ensure accuracy of billing. Maintain open communication with all departments. Manage neat and organized billing files Hotel Specific Essential Functions: Act as back up to Member and Group Billing staff Create PZ accounts for Guests of Members, PM accounts for definite catering functions Construct Group Bills and send to Conference services and clients Submit Credit Card authorizations on MyCheck portal Post check deposits and ensure proper deposit is received in advance of arrival Assist and Manage Group billing activities Other duties as assigned Tools and Equipment: Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine, Delphi Opera Resort Suite Working Environment: Interior of hotel, in normal office conditions. Qualifications
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:
EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Accounts Receivable Billing Specialist Location
The Omni Homestead Resort & Spa The Omni Homestead Resort & Spa is located in the Allegheny Mountains of Virginia. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Job Description
To ensure the accuracy of all A/R billing functions including but not limited to: Guest folios, banquet and catering functions and member billings to achieve the highest level of guest satisfaction and ensure internal compliance of Omni SOPs and processes. Responsibilities
Essential Functions: Oversee daily handling and resolution of check out with balance accounts for all guest, group and banquet and catering functions Oversee and ensure that all billings are issued timely per the Omni SOP with supporting backup for all charges. Manage credit files and ensure proper credit procedures are followed. Audit to ensure the accuracy of all banquet charges and miscellaneous charges that are posted to master accounts. Audit city ledger edit for correct information, proper billing address and phone number, complete backup, and correct city ledger number to run statements on a daily basis. Ensure weekly account receivable analysis is sent to corporate accounting. Forward group advance deposits received by accounting to reservations for posting. Handle all customer inquiries in a timely, efficient manner. Handle correspondence and communication to customers, corporate office, as well as our owners regarding billing matters. Ensure that all major accounts have received a follow-up call 10-20 days after the bills have been mailed. Attend all pre-conference meetings for special billing instructions and ensure accuracy of billing. Maintain open communication with all departments. Manage neat and organized billing files Hotel Specific Essential Functions: Act as back up to Member and Group Billing staff Create PZ accounts for Guests of Members, PM accounts for definite catering functions Construct Group Bills and send to Conference services and clients Submit Credit Card authorizations on MyCheck portal Post check deposits and ensure proper deposit is received in advance of arrival Assist and Manage Group billing activities Other duties as assigned Tools and Equipment: Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine, Delphi Opera Resort Suite Working Environment: Interior of hotel, in normal office conditions. Qualifications
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:
EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.