Quipt Home Medical
Customer Service-Respiratory and Sleep
Quipt Home Medical, Newport, Kentucky, United States, 41076
Customer Service-Respiratory And Sleep
As a Customer Service Rep in our Sleep & Respiratory division you will verify patients' insurance benefits, answer patient questions about CPAP & BIPAP and discuss financial responsibility with patients. As a Customer Service Rep, you must demonstrate that you are capable of educating patients about the importance and benefits of CPAP/BIPAP. The ideal candidate will be an ambitious self-starter with strong communication skills, a positive attitude and who possesses a passion for customer service. Job responsibilities and duties include: Patient Intake Insurance Verification Educating patients about CPAP/BIPAPS Communicating with patients and doctors' offices Cleaning and testing equipment Work under the Respiratory Therapist to assist with CPAP setups Other duties as assigned Requirements: Excellent organizational and time management skills Extreme attention to detail is required Must possess exceptional communication and customer service skills Strong computer skills Team player who is able to multitask Professional appearance and positive attitude are essential! Able to pass a background check Work experience: A minimum of 2 years in a healthcare environment preferred. Experience with insurance verification, patient intake and customer service preferred. Job type: Full-time Required education: High school or equivalent Required experience: Customer Service: 1 year Healthcare: 2 years Respiratory/sleep background a plus, but not required.
As a Customer Service Rep in our Sleep & Respiratory division you will verify patients' insurance benefits, answer patient questions about CPAP & BIPAP and discuss financial responsibility with patients. As a Customer Service Rep, you must demonstrate that you are capable of educating patients about the importance and benefits of CPAP/BIPAP. The ideal candidate will be an ambitious self-starter with strong communication skills, a positive attitude and who possesses a passion for customer service. Job responsibilities and duties include: Patient Intake Insurance Verification Educating patients about CPAP/BIPAPS Communicating with patients and doctors' offices Cleaning and testing equipment Work under the Respiratory Therapist to assist with CPAP setups Other duties as assigned Requirements: Excellent organizational and time management skills Extreme attention to detail is required Must possess exceptional communication and customer service skills Strong computer skills Team player who is able to multitask Professional appearance and positive attitude are essential! Able to pass a background check Work experience: A minimum of 2 years in a healthcare environment preferred. Experience with insurance verification, patient intake and customer service preferred. Job type: Full-time Required education: High school or equivalent Required experience: Customer Service: 1 year Healthcare: 2 years Respiratory/sleep background a plus, but not required.