WPM Real Estate Management
Service Coordinator- Towson Town Place (Towson,MD)
WPM Real Estate Management, Towson, Maryland, United States, 21204
Service Coordinator- Towson Town Place (Towson,MD)
WPM Real Estate Management is seeking a Service Coordinator to support the maintenance and management team at Towson Town Place. This role plays a key part in enhancing the resident experience by managing service requests, apartment turnovers, and resident communication. You'll work closely with the Service Manager and focus heavily on: Scheduling Data entry Organization Resident follow-up Compensation & Benefits: $22/hour Health, dental, and vision insurance 401(k) with company match Paid Time Off (PTO) and holidays Bonus potential Ongoing training & development Key Responsibilities: Manage, prioritize, and schedule maintenance requests and emergencies Coordinate apartment turnovers and contractor scheduling Collaborate with the Service Manager to assign and track work orders Perform detailed data entry and maintain accurate service records Communicate clearly with residents about maintenance updates and unit access Conduct pre-move-out inspections and assess turnover needs Follow up with vendors and assist with invoice approvals Keep the Property Manager and Assistant Property Manager informed of service progress What You Bring: Excellent organizational and administrative skills Strong communication and customer service abilities Quick learner with tech tools (iPads, software, Microsoft Office) Detail-oriented with a proactive approach to scheduling and follow-up Professional demeanor aligned with WPM's core values Qualifications: High school diploma or equivalent required 2+ years of administrative or customer service experience Property management experience is a plus Ready to Join Us? Apply today to become a key part of a team where your skills make a real difference in residents' lives every day!
WPM Real Estate Management is seeking a Service Coordinator to support the maintenance and management team at Towson Town Place. This role plays a key part in enhancing the resident experience by managing service requests, apartment turnovers, and resident communication. You'll work closely with the Service Manager and focus heavily on: Scheduling Data entry Organization Resident follow-up Compensation & Benefits: $22/hour Health, dental, and vision insurance 401(k) with company match Paid Time Off (PTO) and holidays Bonus potential Ongoing training & development Key Responsibilities: Manage, prioritize, and schedule maintenance requests and emergencies Coordinate apartment turnovers and contractor scheduling Collaborate with the Service Manager to assign and track work orders Perform detailed data entry and maintain accurate service records Communicate clearly with residents about maintenance updates and unit access Conduct pre-move-out inspections and assess turnover needs Follow up with vendors and assist with invoice approvals Keep the Property Manager and Assistant Property Manager informed of service progress What You Bring: Excellent organizational and administrative skills Strong communication and customer service abilities Quick learner with tech tools (iPads, software, Microsoft Office) Detail-oriented with a proactive approach to scheduling and follow-up Professional demeanor aligned with WPM's core values Qualifications: High school diploma or equivalent required 2+ years of administrative or customer service experience Property management experience is a plus Ready to Join Us? Apply today to become a key part of a team where your skills make a real difference in residents' lives every day!