Generator Supercenter
Alarm Monitoring Dispatcher
Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory-certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is to joyfully provide comfort and peace of mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator. Position Summary: We are looking for a great Full Time Alarm Monitoring Dispatcher to join our team! Essential Duties And Responsibilities
Full-time, 9:00 AM - 6:00 PM, Monday to Friday (+some OT & Saturdays as needed during severe weather events) Actively observing anomalies or potential issues. Responding to alerts by making outgoing calls to customers to dispatch technicians and ensure system performance. Understanding the equipment used for monitoring and identify trends. Communicate with the customer and potentially provide basic troubleshooting assistance. Maintain detailed logs of responses and customer interactions. Skills And Qualifications
Strong communication and interpersonal skills Attention to detail and the ability to quickly assess situations Familiarity with dispatch procedures and communications is a plus. Customer service skills are essential Must be dependable & punctual Pay will be commensurate by experience This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Compensation: $16.00 - $18.00 per hour Join The Generator Supercenter Family
Here it's not just some catchy phrase; it's a lifestyle. We're looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.
Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory-certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is to joyfully provide comfort and peace of mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator. Position Summary: We are looking for a great Full Time Alarm Monitoring Dispatcher to join our team! Essential Duties And Responsibilities
Full-time, 9:00 AM - 6:00 PM, Monday to Friday (+some OT & Saturdays as needed during severe weather events) Actively observing anomalies or potential issues. Responding to alerts by making outgoing calls to customers to dispatch technicians and ensure system performance. Understanding the equipment used for monitoring and identify trends. Communicate with the customer and potentially provide basic troubleshooting assistance. Maintain detailed logs of responses and customer interactions. Skills And Qualifications
Strong communication and interpersonal skills Attention to detail and the ability to quickly assess situations Familiarity with dispatch procedures and communications is a plus. Customer service skills are essential Must be dependable & punctual Pay will be commensurate by experience This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Compensation: $16.00 - $18.00 per hour Join The Generator Supercenter Family
Here it's not just some catchy phrase; it's a lifestyle. We're looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.