Corewell Health
Clinical Support Specialist
$3,000 SIGN ON BONUS AVAILABLE Provides clinical support to health care professionals to ensure the delivery of quality health care services. Practice Overview Our multi-disciplinary pulmonary team is committed to providing comprehensive care for patients diagnosed with many lung conditions. We take immense pride in the strong relationships we build with our patients, their families, and our colleagues, fostering a supportive and compassionate environment. Our support staff is composed of registered nurses (RNs), medical assistants/ambulatory clinical technicians (MA/ACTs), respiratory therapists (RTs), and patient service representatives (PSRs). Each member of our team plays a crucial role in ensuring the smooth operation of our practice and the delivery of high-quality care. MAs assist with patient care, including taking vital signs, preparing patients for their office visit, administering immunizations, collecting lab specimens and assisting in scheduling appointments. Time is also spent working through in basket work, chart prep, navigating incoming calls, & supporting our RN's & RT's. Candidates for this position should be adaptable, detail-oriented, and possess strong organizational and communication skills. MAs play a crucial role in ensuring the smooth operation of the office and providing high-quality patient care. Essential Functions Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy. Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket. Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel. Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services. Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards. Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility. Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements. Qualifications High School Diploma or equivalent Required Successful completion of a competency-based orientation program Required 1 year of relevant experience working in a physician practice or healthcare setting Preferred One of the following Required within 120 Days AAMA Certified Medical Assistant (CMA) AMT Registered Medical Assistant (RMA) NHA Certified Medical Assistant (CCMA) NCCT Certified Medical Assistant (NCMA) NAHP Certified Medical Assistant (NRCMA) AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days
$3,000 SIGN ON BONUS AVAILABLE Provides clinical support to health care professionals to ensure the delivery of quality health care services. Practice Overview Our multi-disciplinary pulmonary team is committed to providing comprehensive care for patients diagnosed with many lung conditions. We take immense pride in the strong relationships we build with our patients, their families, and our colleagues, fostering a supportive and compassionate environment. Our support staff is composed of registered nurses (RNs), medical assistants/ambulatory clinical technicians (MA/ACTs), respiratory therapists (RTs), and patient service representatives (PSRs). Each member of our team plays a crucial role in ensuring the smooth operation of our practice and the delivery of high-quality care. MAs assist with patient care, including taking vital signs, preparing patients for their office visit, administering immunizations, collecting lab specimens and assisting in scheduling appointments. Time is also spent working through in basket work, chart prep, navigating incoming calls, & supporting our RN's & RT's. Candidates for this position should be adaptable, detail-oriented, and possess strong organizational and communication skills. MAs play a crucial role in ensuring the smooth operation of the office and providing high-quality patient care. Essential Functions Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy. Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket. Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel. Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services. Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards. Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility. Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements. Qualifications High School Diploma or equivalent Required Successful completion of a competency-based orientation program Required 1 year of relevant experience working in a physician practice or healthcare setting Preferred One of the following Required within 120 Days AAMA Certified Medical Assistant (CMA) AMT Registered Medical Assistant (RMA) NHA Certified Medical Assistant (CCMA) NCCT Certified Medical Assistant (NCMA) NAHP Certified Medical Assistant (NRCMA) AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days