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PROGRAM LEADER (ADMINISTRATIVE SERVICES) (AT-WILL)

Government Jobs, Torrance, California, United States, 90501

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Program Leader

The City of Torrance Community Services Department is seeking Program Leaders to staff their Administrative Services Division! This is a recurrent, part-time, hourly, as needed position. Program Leaders support the Community Services Department in delivering programs and events. Program Leaders will handle a variety of class registrations, answer and make phone calls, file and sort documents, assist customers with online registration, and handle a variety of public inquiries including questions regarding the Department's programs and events, City Protocol, and locations of other Civic Center activities. Program Leaders will also track Facility Booking and Facility Reservations, as well as giving information to customers about park amenities. Job duties include: Register patrons for activities using Windows based software programs; Assist customers with the online registration process; Process and file forms and paperwork; Proof the database; Answer and make phone calls; and Assist the public with questions regarding Department programs and City activities. Hours: This is a recurrent, part-time, non-civil service, as needed position. Hours are approximately 10 - 20 hours per week, 1 - 5 days either 7:30 a.m. to 12:30 p.m. or 12:30 - 5:30 p.m. Staff will be required to work occasional evenings until 7:00 p.m. and some Saturdays. Qualification guidelines include: Six (6) months of recent, paid or volunteer part-time work experience directly related to recreation or community programs and services involving public contact. Previous customer service experience. Excellent proficiency with MS Office and Internet skills. A positive and friendly demeanor. Ability to remain poised and professional during all interactions with the public. Familiarity with City programs and departments is desired. To apply, submit an online application at

www.TorranceCA.Gov/Jobs . Applications will be accepted on an open continuous basis. Only those candidates whose experience best meets the needs of the City and the Department will be invited to participate in an Oral Interview. Upcoming interview dates: July 23, 2025. If you have additional questions, please contact Kenita Trinidad, Program Coordinator, at KTrinidad@TorranceCA.Gov or (310) 618-2943.