Corewell Health
Hospitality Support Services, Lead
Corewell Health, Grand Rapids, Michigan, United States, 49503
Team Member
Team members working in this role will need to display the flexibility to work in two or more work locations and in two or more department roles as assigned by leadership. Department roles included in this job description are Environmental Services Tech, Nutrition Services Tech, Patient Transport, and Supply Chain Material Coordinator and Receptionist. Position to be defined by the department as needed. Based on the assignment, individual must meet the specific requirements of the job profile they are fulfilling. Maintains shift accountability for Support Services team member job duties in a cost effective and efficient manner. Assists the leader in coordinating and facilitating the daily operations. Addresses any concerns or issues pertaining to customer and employee relations. Responsible for making sure all daily tasks are completed. Responsible for conducting quality audit inspections with employees. Assists the team in training, scheduling, and workflow. Directs and maintains accountability for complex, multi-faceted programs. Provides administrative support through the appropriate use of software and/or other tools. Acts as a subject matter expert and resource for others on the team. Essential Functions
Work as a team member helping others to contribute to the overall success of Corewell Health. Refer to the job profile of the duties being performed. Completes special projects as assigned, with specific direction. Assumes ownership of various daily operations and initiatives including team member schedules/assignments, quality assurance, policy and procedure and regulatory compliance. Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for our patients/residents including greeting and supporting hospital navigation. Assists in the development / data collection / analysis / action plan related to area of responsibility. Acts on behalf of the upline assisting in resolving work-related issues, otherwise reporting issues to upline. Navigate between campuses to support operations as needed Communicates and collaborates with other members of the team and across departments in order to ensure continuity and coordination of services. Qualifications
Required: High School Diploma or Equivalent 2 years of relevant experience Included job profile tasks and/or other related experience. CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days Preferred: Associate's Degree or Equivalent 1 year of relevant experience Customer service and/or other related experience. 1 year of relevant experience Leadership CRT-Basic Life Support Instructor (BLS INSTR) - AHA American Heart Association Patient Transport 90 Days CRT-Basic Life Support Instructor (BLS INSTR) - ARC American Red Cross Patient Transport 90 Days CRT-EPIC Credentialed Trainer - UNKNOWN Unknown Patient Transport Upon Hire CRT-ServSafe Allergen - NRA National Restaurant Association Nutrition Services 90 Days CRT-ServSafe Manager - NRA National Restaurant Association Nutrition Services 90 Days CRT-Health Care Environmental Services Technician (CHEST) - AHE Association for the Healthcare Environment Environmental Services 1 Year CRT-ServSafe Handler - NRA National Restaurant Association Nutrition Services 90 Days About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Primary Location SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids Department Name Hospitality Technician Pilot - Support Services Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 6:30 a.m. to 3 p.m. Days Worked Monday to Friday Weekend Frequency Every other weekend
Team members working in this role will need to display the flexibility to work in two or more work locations and in two or more department roles as assigned by leadership. Department roles included in this job description are Environmental Services Tech, Nutrition Services Tech, Patient Transport, and Supply Chain Material Coordinator and Receptionist. Position to be defined by the department as needed. Based on the assignment, individual must meet the specific requirements of the job profile they are fulfilling. Maintains shift accountability for Support Services team member job duties in a cost effective and efficient manner. Assists the leader in coordinating and facilitating the daily operations. Addresses any concerns or issues pertaining to customer and employee relations. Responsible for making sure all daily tasks are completed. Responsible for conducting quality audit inspections with employees. Assists the team in training, scheduling, and workflow. Directs and maintains accountability for complex, multi-faceted programs. Provides administrative support through the appropriate use of software and/or other tools. Acts as a subject matter expert and resource for others on the team. Essential Functions
Work as a team member helping others to contribute to the overall success of Corewell Health. Refer to the job profile of the duties being performed. Completes special projects as assigned, with specific direction. Assumes ownership of various daily operations and initiatives including team member schedules/assignments, quality assurance, policy and procedure and regulatory compliance. Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for our patients/residents including greeting and supporting hospital navigation. Assists in the development / data collection / analysis / action plan related to area of responsibility. Acts on behalf of the upline assisting in resolving work-related issues, otherwise reporting issues to upline. Navigate between campuses to support operations as needed Communicates and collaborates with other members of the team and across departments in order to ensure continuity and coordination of services. Qualifications
Required: High School Diploma or Equivalent 2 years of relevant experience Included job profile tasks and/or other related experience. CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days Preferred: Associate's Degree or Equivalent 1 year of relevant experience Customer service and/or other related experience. 1 year of relevant experience Leadership CRT-Basic Life Support Instructor (BLS INSTR) - AHA American Heart Association Patient Transport 90 Days CRT-Basic Life Support Instructor (BLS INSTR) - ARC American Red Cross Patient Transport 90 Days CRT-EPIC Credentialed Trainer - UNKNOWN Unknown Patient Transport Upon Hire CRT-ServSafe Allergen - NRA National Restaurant Association Nutrition Services 90 Days CRT-ServSafe Manager - NRA National Restaurant Association Nutrition Services 90 Days CRT-Health Care Environmental Services Technician (CHEST) - AHE Association for the Healthcare Environment Environmental Services 1 Year CRT-ServSafe Handler - NRA National Restaurant Association Nutrition Services 90 Days About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you
Comprehensive benefits package to meet your financial, health, and work/life balance goals.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance, pet insurance
Traditional and Roth retirement options with service contribution and match savings
Primary Location SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids Department Name Hospitality Technician Pilot - Support Services Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 6:30 a.m. to 3 p.m. Days Worked Monday to Friday Weekend Frequency Every other weekend