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Cancer Specialists of North Florida

Scheduler - Clinics

Cancer Specialists of North Florida, Saint Augustine, Florida, United States, 32084

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Scheduler Position At Cancer Specialists Of North Florida

Cancer Specialists of North Florida

is recruiting for an experienced

Scheduler

for our busy

Saint Augustine

Office. The Scheduler is responsible for scheduling patient appointments and tests in an efficient and timely manner. This position answers and directs incoming phone calls, handles new patient referrals, collects out-of-pocket visit fees, and obtains and enters all authorization and correspondence pertaining to referrals into appropriate computer systems and patient charts. In addition to these tasks, the Scheduler also maintains the primary office scheduling book for all physicians, meetings, rounding, and call coverage. Essential duties and responsibilities include the following: Answers and directs all incoming calls to appropriate personnel based on the caller's needs; obtains and communicates messages in an accurate and timely manner Schedules new patients and return appointments in computer system; cancels or reschedules appointments; notifies personnel of changes when necessary Obtains and enters all authorization and correspondence relating to referrals in patient charts and computers Schedules all outpatient appointments and/or testing; schedules hospital admissions upon request Obtains all necessary pre-certifications as required Handles all new patient referrals; gathers new patient information and assigns account numbers Collects co-pays, deductibles, and other out-of-pocket fees at time of visit Maintains primary office scheduling book containing physician meetings, satellite schedule, rounding, and call coverage Provides patients with accurate and legible appointment cards Documents "no shows" in patient charts for missed visits; follows up with patients to reschedule any missed appointments Arranges for patient financial counseling as needed Prepares correspondence, memos, or any other forms as requested by supervisor Covers other front office functions as needed All other duties as assigned Full-time position Location Address: 121 Whitehall Drive, Saint Augustine, FL 32086 Education and Experience: High School Diploma or Equivalent Minimum of one year of office experience, preferably in a medical office setting Compensation and Benefits: Salary is commensurate with experience and qualifications Cancer Specialists of North Florida is an "EEO Employer" and "Drug Free Workplace"