Wells Fargo
Branch Operations Coordinator Moriarty
Wells Fargo, Moriarty, New Mexico, United States, 87035
Branch Operations Coordinator
At Wells Fargo, we're more than a financial services leader
we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job
it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it
Wells Fargo once again ranked in the top three
making us the #1 financial services employer
on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About This Role
Wells Fargo is seeking a Branch Operations Coordinator for our National Branch Network as part of the Consumer, Small & Business Banking division. In this role you will: Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers Complete operational activities while minimizing risks under established policies Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization Support the Branch manager in operational tasks and scheduling Resolve issues related to daily operations of the teller line, under direction of regional banking management Support customers and employees in resolving or escalating concerns or complaints Receive guidance from managers and exercise judgment within defined policies and procedures Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions Identify information and services to meet customers financial needs Motivate a diverse team to achieve full potential and meet established business objectives Required Qualifications
2+ years of customer service and issue resolution experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications
Ability to provide strong customer service while listening, eliciting information and comprehending customer issues Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and employees Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Cash handling experience Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting Knowledge and understanding of retail compliance controls, risk management, and loss prevention Motivate others to achieve full potential and meet established business objectives Job Expectations
Ability to work a schedule that may include most Saturdays This position is not eligible for Visa sponsorship Posting Location: 901 Hwy 66 MORIARTY, NM 87035 United States of America Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
At Wells Fargo, we're more than a financial services leader
we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job
it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it
Wells Fargo once again ranked in the top three
making us the #1 financial services employer
on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About This Role
Wells Fargo is seeking a Branch Operations Coordinator for our National Branch Network as part of the Consumer, Small & Business Banking division. In this role you will: Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers Complete operational activities while minimizing risks under established policies Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization Support the Branch manager in operational tasks and scheduling Resolve issues related to daily operations of the teller line, under direction of regional banking management Support customers and employees in resolving or escalating concerns or complaints Receive guidance from managers and exercise judgment within defined policies and procedures Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions Identify information and services to meet customers financial needs Motivate a diverse team to achieve full potential and meet established business objectives Required Qualifications
2+ years of customer service and issue resolution experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications
Ability to provide strong customer service while listening, eliciting information and comprehending customer issues Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and employees Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Cash handling experience Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting Knowledge and understanding of retail compliance controls, risk management, and loss prevention Motivate others to achieve full potential and meet established business objectives Job Expectations
Ability to work a schedule that may include most Saturdays This position is not eligible for Visa sponsorship Posting Location: 901 Hwy 66 MORIARTY, NM 87035 United States of America Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.