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HomeWell Care Services

CNA/HHA (Care Manager)

HomeWell Care Services, Flagler Beach, Florida, United States, 32136

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Care Manager Position

Looking for an experienced Caregiver that is looking to work in the office as a Care Manager. This position has primary responsibility for maintaining positive relationships with caregivers and clients through staffing and scheduling services. Care Manager must match the needs of our clients with the personalities and talents of our caregivers. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. Join our team today!! Our mission here at HomeWell is to take care of YOU!. We are here to provide you with the most supportive work environment you have ever seen in the industry. With higher paying wages, endless amounts of support, unlimited training, and mostly a team that cares about you just as much as we care about our clients. We are looking for motivated individuals with the same drive and passion for helping seniors. Care Manager Duties: (Scheduling/ Monitor Caregivers/ Back Up Caregiver to cover call outs as needed). 1. Answers, screens, and transfers phone calls. 2. Staff cases

must be familiar with all cases, clients, and caregivers for staffing shifts. Matches caregiver with cases suited for their availability and sees that their skills are suited for client's Plan of Care (POC). 3. Must communicate very clearly via telephone, email, and/or text with caregivers to ensure caregivers understand the needs of the clients and the dates and times of their shifts. 4. Communicates with clients to update them when a new caregiver is being introduced to the case. 5. Handles/resolves client and caregiver issues, problems and scheduling changes, and requests assistance from other staff as needed. 6. Follow up supervisory visits as needed. 8. Handles "On-Call" after business hours to ensure all calls are correctly routed and addressed in case of emergencies. 9. Interview new caregivers, training. 10. Must have open availability, reliable car as you will need to drive to client locations. 11. Must be flexible to be on call as needed as a caregiver. Compensation: $17.00 - $18.00 per hour.