Community Health Connections
BH Administrative Assist.
Community Health Connections, Fitchburg, Massachusetts, United States, 01420
BH Administrative Assistant
Under the supervision of the Director of Behavioral Health, the BH Administrative Assistant's primary responsibility is supporting the administrative needs of the patients and the staff of the BH Department. Essential Duties and Major Responsibilities Front desk & call center cross coverage when needed/floating Floating to other sites to get to know providers Helping with referral list - new patient packets & registering new pts, making calls to new referrals Provider transfer requests Transcranial Magnetic Stimulation (TMS) & other insurance authorizations Shadowing schedules for interns and psych students Demonstrates understanding and commitment of the health center mission. Demonstrates understanding and commitment to the established CHC Values and Standards. Performs other job-related duties as required or assigned. Minimum Qualifications: High School Diploma or GED required Four (4) years similar experience similar to a medical office environment preferred Bilingual in English/Spanish and/or English/Hmong plus Computer skills for accurate data entry Knowledge of basic medical terminology Demonstrates team work skills Demonstrates excellent customer service Effective written, verbal, and telephone communication skills Demonstrated interpersonal relationship skills Demonstrated proficiency in reading, writing and speaking in English Demonstrated ability to work in a fast paced medical office environment preferred Competencies: Individual departments may develop competencies which will be communicated and maintained through CHC's performance evaluation system. Supervision Exercised: None Environmental Working Conditions: The environment is a normal office environment of a busy Community Health Center. Physical and Mental Requirements: The physical and mental demands are representative of those that must be met by an employee to successfully perform the essential duties of this job with or without a reasonable accommodation. Normal visual acuity and standard clerical dexterity to operate computers, printers, photocopiers, and fax machines; moderate walking, standing, reaching, and stooping in order to accomplish everyday office tasks required. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Under the supervision of the Director of Behavioral Health, the BH Administrative Assistant's primary responsibility is supporting the administrative needs of the patients and the staff of the BH Department. Essential Duties and Major Responsibilities Front desk & call center cross coverage when needed/floating Floating to other sites to get to know providers Helping with referral list - new patient packets & registering new pts, making calls to new referrals Provider transfer requests Transcranial Magnetic Stimulation (TMS) & other insurance authorizations Shadowing schedules for interns and psych students Demonstrates understanding and commitment of the health center mission. Demonstrates understanding and commitment to the established CHC Values and Standards. Performs other job-related duties as required or assigned. Minimum Qualifications: High School Diploma or GED required Four (4) years similar experience similar to a medical office environment preferred Bilingual in English/Spanish and/or English/Hmong plus Computer skills for accurate data entry Knowledge of basic medical terminology Demonstrates team work skills Demonstrates excellent customer service Effective written, verbal, and telephone communication skills Demonstrated interpersonal relationship skills Demonstrated proficiency in reading, writing and speaking in English Demonstrated ability to work in a fast paced medical office environment preferred Competencies: Individual departments may develop competencies which will be communicated and maintained through CHC's performance evaluation system. Supervision Exercised: None Environmental Working Conditions: The environment is a normal office environment of a busy Community Health Center. Physical and Mental Requirements: The physical and mental demands are representative of those that must be met by an employee to successfully perform the essential duties of this job with or without a reasonable accommodation. Normal visual acuity and standard clerical dexterity to operate computers, printers, photocopiers, and fax machines; moderate walking, standing, reaching, and stooping in order to accomplish everyday office tasks required. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.