Government Jobs
Housing Assistant
This is a union represented FLSA non-exempt position. Location: Housing Choice Voucher Department, 2870 Howe Road, Martinez, CA 94533 Definition/Purpose: Under the direction of the Housing Manager, the Housing Assistant is responsible for determining the initial and continuing eligibility of applicants and participants of the Housing Choice Voucher (HCV) Programs; and, implementing the Authoritys Housing Choice Voucher program in accordance with HUD, federal, local and other applicable laws, rules, policies and procedures. Responsible for performing a wide variety of technical and clerical/administrative work in accordance with established policies and procedures. Provides information and assistance to applicants, participants and to the public regarding the Authoritys policies and procedures. May provide lead direction to clerical employees and temporary support service staff. Undertakes special projects related to the delivery of HCV program services. Distinguishing Characteristics: This classification is the journey level of the technical eligibility determination function. The class is responsible to a manager, or designee, for the evaluation of applicants, analysis of their applications, and related documents, and the determination of initial, annual and interim examinations of income eligibility and other Housing Choice Voucher Program regulations. This classification deals with voucher holders, the public, colleagues and personnel in other HCV agencies. Significant action to the client may result based on the accuracy of sensitive information. The class is distinguished from the Sr. Housing Assistant by the latters responsibility for performing more challenging client support processes and on-sight inspection of the voucher holders living environment. Supervision Received and Exercised: This class operates under the direct supervision of a manager. The employee plans and carries out routine work activities with minimal supervision and independently resolves problems that arise in accordance with agency policies and procedures and program rules. The employee receives instructions and direction from their supervisor. The employees work is reviewed periodically for conformance to Authority policies and attainment of objectives. Essential Job Functions: Duties include, but are not limited to, the following: Eligibility and Recertification General and Other Duties Other Job Functions Requirements to Perform Essential Job Functions: Knowledge of: The requirements of eligibility determination in the Housing Choice Voucher program, including: Effective interviewing methods and techniques. HUD regulations codified in the Federal Register and Public and Indian Housing Notices, agency rules, regulations and standards for related housing programs, and the local housing market. Welfare requirements to include Social Security Assistance (SSA), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF), General Assistance (GA) Proficiency with both oral and written English, proper grammar, spelling, punctuation, composition, and document formats to provide accurate business communication as well as proper vocabulary to effectively communicate with clients representing a variety of demographic groups and communities. Standard business mathematics to provide accurate rent calculations for program participants. Operation of standard office equipment. Effective use of business software installed on personal computers such as Word, Excel, and Outlook. Effective organizational skills needed to maintain client files in accurate and up-to-date manner. Effective time management skills to successfully perform all tasks necessary for successful performance of the positions responsibilities. Location of referral agencies and appropriate contacts to support client needs. Basic Authority organization. Ability to: Be effective while being empathetic to prospective and current housing program participants in order to obtain necessary information during interviews. Provide accurate information to the general public about Authority programs and services. Adhere to federal and state Equal Employment and Equal/Fair Housing Opportunity requirements. Interact professionally with applicants, members of the public and coworkers. Communicate clearly and effectively both orally and in writing when providing information to the general public about Authority programs and activities. Initiate and answer correspondence independently. Accurately calculate computations required to be in compliance with HUD housing program eligibility requirements. Accurately gather, record, and evaluate data necessary for determination of eligibility. Maintain confidentiality. Ensure there is no conflict of interest between personal interests and those of the clients. Perform duties and make decisions on procedural matters with minimal supervision. Correctly interpret rules and regulations concerning housing program participation to applicants, recipients, and the general public. Identify and resolve non-standard situations that may arise in the course of business Perform essential job functions in a dynamic and fast-paced environment. Use experience and background to properly resolve more difficult eligibility cases. Assist in the orientation of new employees. Effectively complete special projects as assigned. Organize work effectively. Maintain accurate and systematic records. Operate a personal computer using various Windows-based applications programs. Skills: Prepare and maintain accurate, concise records and reports. Effectively operate a personal computer using various applications/programs and electronic office equipment. Physical Abilities and Work Environment: Drive an automobile as needed to perform various aspects of position requirements. Sit for lengthy periods of time in a standard indoor office environment. Operate telephone and keyboard equipment and other office machines. Lift or carry up to 15 lbs. Certificates: Possess a certification in Housing Choice Voucher Rent Calculation or obtain such certifications within one year of appointment to the classification or other allowable period of hire as authorized by the Executive Director. Licenses: Must possess and maintain an applicable California Driver License and a driving record acceptable to the Authoritys insurance carrier. Other: Provide proof of US citizenship or, if an alien, either lawful admission for permanent residence or authorization for appropriate work by the Immigration and Naturalization Service. Will be required to take a pre-employment physical examination. Bilingual fluency in English and Spanish or Vietnamese is desirable. Be bondable. Minimum Qualifications: Any combination of experience and education that would be likely to provide the required knowledge, skills and abilities could be determined by the Authority as qualifying for this position. A typical way the Authority determines minimum qualifications is: Experience: Three (3) years of full-time experience in housing eligibility determination, or related clerical work in an affordable housing program or social services eligibility in a not for profit/government, state or federal agency environment. Work experience that will be accepted is documented experience in providing services, particularly of an 'eligibility nature', in public service sector agencies serving very low-, low-, and moderate-income households. Education: Graduation from an accredited high school, or possession of an equivalent certificate or diploma recognized by the State of California (e.g. G.E.D.). Possession of an Associates Degree or two full academic years of education from an accredited college or university with a major in business administration, social sciences, or related field may be substituted for one year of experience. Application Procedure: Application Filing: Please submit an application via ADP. If you have any questions or concerns related to the e-application process, please contact Human Resources at (925) 957-8024 or by email at gvance@contracostahousing.org. Selection Procedure: Electronic applications will be reviewed and evaluated to ensure applicant meets the minimum qualifications. Candidates, who meet the minimum qualifications, as deemed by the Human Resource Officer, will be invited to move forward in the selection process. Final selection procedures will be determined by the Executive Director and the Director of Assisted Housing Programs. The position(s) shall be filled in accordance with Sections 27.1
27.5 of the M.O.U. between Housing Authority of the County of Contra Costa and PEU, Local #1. Final Filing Date & Time: Open until filled.
This is a union represented FLSA non-exempt position. Location: Housing Choice Voucher Department, 2870 Howe Road, Martinez, CA 94533 Definition/Purpose: Under the direction of the Housing Manager, the Housing Assistant is responsible for determining the initial and continuing eligibility of applicants and participants of the Housing Choice Voucher (HCV) Programs; and, implementing the Authoritys Housing Choice Voucher program in accordance with HUD, federal, local and other applicable laws, rules, policies and procedures. Responsible for performing a wide variety of technical and clerical/administrative work in accordance with established policies and procedures. Provides information and assistance to applicants, participants and to the public regarding the Authoritys policies and procedures. May provide lead direction to clerical employees and temporary support service staff. Undertakes special projects related to the delivery of HCV program services. Distinguishing Characteristics: This classification is the journey level of the technical eligibility determination function. The class is responsible to a manager, or designee, for the evaluation of applicants, analysis of their applications, and related documents, and the determination of initial, annual and interim examinations of income eligibility and other Housing Choice Voucher Program regulations. This classification deals with voucher holders, the public, colleagues and personnel in other HCV agencies. Significant action to the client may result based on the accuracy of sensitive information. The class is distinguished from the Sr. Housing Assistant by the latters responsibility for performing more challenging client support processes and on-sight inspection of the voucher holders living environment. Supervision Received and Exercised: This class operates under the direct supervision of a manager. The employee plans and carries out routine work activities with minimal supervision and independently resolves problems that arise in accordance with agency policies and procedures and program rules. The employee receives instructions and direction from their supervisor. The employees work is reviewed periodically for conformance to Authority policies and attainment of objectives. Essential Job Functions: Duties include, but are not limited to, the following: Eligibility and Recertification General and Other Duties Other Job Functions Requirements to Perform Essential Job Functions: Knowledge of: The requirements of eligibility determination in the Housing Choice Voucher program, including: Effective interviewing methods and techniques. HUD regulations codified in the Federal Register and Public and Indian Housing Notices, agency rules, regulations and standards for related housing programs, and the local housing market. Welfare requirements to include Social Security Assistance (SSA), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF), General Assistance (GA) Proficiency with both oral and written English, proper grammar, spelling, punctuation, composition, and document formats to provide accurate business communication as well as proper vocabulary to effectively communicate with clients representing a variety of demographic groups and communities. Standard business mathematics to provide accurate rent calculations for program participants. Operation of standard office equipment. Effective use of business software installed on personal computers such as Word, Excel, and Outlook. Effective organizational skills needed to maintain client files in accurate and up-to-date manner. Effective time management skills to successfully perform all tasks necessary for successful performance of the positions responsibilities. Location of referral agencies and appropriate contacts to support client needs. Basic Authority organization. Ability to: Be effective while being empathetic to prospective and current housing program participants in order to obtain necessary information during interviews. Provide accurate information to the general public about Authority programs and services. Adhere to federal and state Equal Employment and Equal/Fair Housing Opportunity requirements. Interact professionally with applicants, members of the public and coworkers. Communicate clearly and effectively both orally and in writing when providing information to the general public about Authority programs and activities. Initiate and answer correspondence independently. Accurately calculate computations required to be in compliance with HUD housing program eligibility requirements. Accurately gather, record, and evaluate data necessary for determination of eligibility. Maintain confidentiality. Ensure there is no conflict of interest between personal interests and those of the clients. Perform duties and make decisions on procedural matters with minimal supervision. Correctly interpret rules and regulations concerning housing program participation to applicants, recipients, and the general public. Identify and resolve non-standard situations that may arise in the course of business Perform essential job functions in a dynamic and fast-paced environment. Use experience and background to properly resolve more difficult eligibility cases. Assist in the orientation of new employees. Effectively complete special projects as assigned. Organize work effectively. Maintain accurate and systematic records. Operate a personal computer using various Windows-based applications programs. Skills: Prepare and maintain accurate, concise records and reports. Effectively operate a personal computer using various applications/programs and electronic office equipment. Physical Abilities and Work Environment: Drive an automobile as needed to perform various aspects of position requirements. Sit for lengthy periods of time in a standard indoor office environment. Operate telephone and keyboard equipment and other office machines. Lift or carry up to 15 lbs. Certificates: Possess a certification in Housing Choice Voucher Rent Calculation or obtain such certifications within one year of appointment to the classification or other allowable period of hire as authorized by the Executive Director. Licenses: Must possess and maintain an applicable California Driver License and a driving record acceptable to the Authoritys insurance carrier. Other: Provide proof of US citizenship or, if an alien, either lawful admission for permanent residence or authorization for appropriate work by the Immigration and Naturalization Service. Will be required to take a pre-employment physical examination. Bilingual fluency in English and Spanish or Vietnamese is desirable. Be bondable. Minimum Qualifications: Any combination of experience and education that would be likely to provide the required knowledge, skills and abilities could be determined by the Authority as qualifying for this position. A typical way the Authority determines minimum qualifications is: Experience: Three (3) years of full-time experience in housing eligibility determination, or related clerical work in an affordable housing program or social services eligibility in a not for profit/government, state or federal agency environment. Work experience that will be accepted is documented experience in providing services, particularly of an 'eligibility nature', in public service sector agencies serving very low-, low-, and moderate-income households. Education: Graduation from an accredited high school, or possession of an equivalent certificate or diploma recognized by the State of California (e.g. G.E.D.). Possession of an Associates Degree or two full academic years of education from an accredited college or university with a major in business administration, social sciences, or related field may be substituted for one year of experience. Application Procedure: Application Filing: Please submit an application via ADP. If you have any questions or concerns related to the e-application process, please contact Human Resources at (925) 957-8024 or by email at gvance@contracostahousing.org. Selection Procedure: Electronic applications will be reviewed and evaluated to ensure applicant meets the minimum qualifications. Candidates, who meet the minimum qualifications, as deemed by the Human Resource Officer, will be invited to move forward in the selection process. Final selection procedures will be determined by the Executive Director and the Director of Assisted Housing Programs. The position(s) shall be filled in accordance with Sections 27.1
27.5 of the M.O.U. between Housing Authority of the County of Contra Costa and PEU, Local #1. Final Filing Date & Time: Open until filled.