Verizon Communications is hiring: Retail Sales Associate in Springfield

Apply prior to the end date: October 5th, 2025

Overview

Join Verizon as a full-time Retail Sales Associate in a store environment. You will grow your career with a team focused on unlocking your full potential and sales success, while delivering exceptional customer service and technology solutions.

What you’ll be doing

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers\' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using effective communication to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Grow your customer base by placing outbound calls and sending text messages to current Verizon customers interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base at Verizon-sponsored events.

We\’re hiring immediately. This isn\’t a typical entry-level retail position. You can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all sales goals. Top performers could make an extra $14,500 or more in commissions, giving you the chance to earn $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits (starting day one) and perks help you move forward in your career and in life outside of Verizon, including health and well-being benefits and support for education and career growth.

Benefits and compensation (highlights)

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions
• $2,500 stock grant per year as part of Verizon\'s Stock Together program
• Sales recognition programs with travel, gifts, and incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (up to 16 weeks with short-term disability)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more

What we’re looking for

You’ll need to have:

• High school diploma or GED
• One or more years of relevant experience demonstrated through work experience and/or military experience
• Willingness to work evenings, weekends, and holidays (schedule known four weeks in advance)
• Openness to pick up additional shifts and earn more income, typically during summer, November–December, and peak vacation periods

Even better if you have one or more of the following:

• Experience in a commission-based environment
• Demonstrated sales experience in helping customers find solutions
• Customer service experience

If Verizon and this role sound like a fit, apply even if you don’t meet every listed qualification.

After you apply

You may be required to take an assessment. It takes about 19 minutes to complete. If you’re selected to move forward, a recruiter will reach out with more information about the role and next steps.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

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