Receptionist Job at Sharetec Systems, Inc. in Fort Wayne

Overview

Receptionist at Sharetec is the first point of contact for visitors and callers. We believe in the talent of our workforce and in delivering powerful technology to credit unions and their members. This is a full-time (40 hours) non-exempt position based in Fort Wayne, Indiana. The salary for this role is $15.40/hour and is benefits eligible.

As a Receptionist, your primary responsibility is to greet visitors, answer phone calls, and direct inquiries to the appropriate individuals or departments, creating a positive and professional impression of the company.

Responsibilities

• Greeting and welcoming visitors, ensuring they feel comfortable and attended to.
• Answering incoming phone calls, providing information, taking accurate messages, and transferring calls to the appropriate individual or department. Accurately documenting all customer contacts in Salesforce.
• Managing correspondence, including incoming and outgoing mail, email, and faxes.
• Providing administrative support such as data entry, filing, photocopying, and maintaining office supplies.
• Serving as a point of information for visitors and callers by sharing basic details about the company, products, services, or location.
• Handling occasional special requests from visitors or staff, such as arranging meals, transportation, or other travel-related needs, and providing general assistance as required.

Qualifications

• Proven work experience as a Receptionist, Front Office Representative or similar role utilizing a multi-line phone system.
• Proficiency in Microsoft Office Suite and a CRM
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school education

Who will love this job

• Someone who enjoys being the friendly, professional first point of contact for an organization.
• Someone who takes pride in helping people feel welcome and supported.
• Someone who thrives on variety—balancing calls, visitors, and tasks with ease.
• Someone who is organized, detail-oriented, and finds satisfaction in keeping things running smoothly.
• Someone who is dependable, approachable, and enjoys being a trusted resource for both colleagues and guests.

Why Sharetec

Acquired by Evergreen Financial Services Group (EFTG) in late 2020, Sharetec is now marching towards rapid growth and expansion into new markets. We are a team of highly focused and dedicated individuals who stop at nothing to achieve success no matter how great or small the challenge. As a core and digital software provider for credit unions, Sharetec empowers clients with modern tools for member services, lending, and an enhanced member experience.

At Sharetec, we believe in taking care of our people - both professionally and personally. Our comprehensive benefits package includes competitive salaries, medical, dental, vision, life, and disability coverage, generous Paid Time Off (PTO), paid holidays (including your birthday off!), a $1,000 employee referral program, and a 401(k) with company matching.

We are a team of bold, powerful, and caring individuals who work closely together - whether in a hybrid setting or fully remote. We stay connected through virtual events like mixology classes, escape rooms, and trivia nights, as well as quarterly all-hands meetings that keep us aligned and engaged. At Sharetec, you’ll find not just great benefits, but incredible people who lift each other up, challenge each other to grow, and make work meaningful—and fun—every day.

Sharetec is an equal opportunity employer.