FirstService Residential is hiring: Receptionist in Village of Rye Brook

6 days ago Be among the first 25 applicants

Overview

Description: Job Overview: AsaPart-TimeFront Desk Associate,you’llbe responsible forprovidingexceptional customer service. Meets and greets residents; checks guests and serviceproviders in/out. Able to understand and react to emergency response and access controlprocedures;monitorsandoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms.Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work. Walks the building premises as directedfor monitoring purposes.

Responsibilities

• Providesexceptional customer service.
• Meets and greets residents; checks guests and serviceproviders in/out.
• Able to understand and react to emergency response and access controlprocedures;monitorsandoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms.
• Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work.
• Walks the building premises as directedfor monitoring purposes
• Monitors and controls access to the building
• Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
• Provides general concierge services as well as administrative clerical work when needed
• Helpsmaintaina safe and secure environment throughout the building/property(s)
• Walks the building premises as directed for monitoring purposes
• Have the ability tounderstand and complete all required forms
• May be assigned other duties by supervisor

Qualifications

• Ability to manage multiple priorities
• Demonstrates excellent customer service,communicationand time management skills.
• Basic knowledge of Microsoft Applications, especially Outlook,Wordand Excel.
• Command of information system hardware/software is preferred
• Good written and verbal communication skills
• Strong customer service and interpersonal skillsrequired
• Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions.
• Computer and peripherals, standard and customized softwareapplicationsand tools, and usualoffice equipment.
• Ability toquickly and easily navigatethe property/buildingasrequiredto meet the jobfunctions
• Ability to lift 30 – 50lbs
• Requires standing, sitting position forlong periodsof time, walking and occasionalclimbing when necessary
• Handle, finger, grasp and lift objects and packages; must be able to reach with handsand arms
• The employeeis required towork at a personal computer for extended periods of timeas well as talking on the phone for extended periods of time
• Must have the ability to detect auditory and/or visual emergency alarms

Physical Requirements / Working Environment

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability toquickly and easily navigate the property/buildingasrequiredto meet the job functions
• Ability to lift 30 – 50lbs
• Requires standing, sitting position forlong periodsof time, walking, and occasional climbing when necessary
• Handle, finger, grasp, and lift objects and packages; must be able to reach with hands and arms
• The employeeis required towork at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
• Must have the ability to detect auditory and/or visual emergency alarms
• Occasional overtime may berequired
• Must have the ability to work extended/flexible hours, weekends, and attend Board meetings.

Compensation

$16.50 per hour

Disclaimer

The above informationonthis description has been designed toindicatethe general nature and level of work performedby employees within this classification. It is not designed tocontainor be interpreted as a comprehensiveinventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. This is not anall-inclusivejob description; therefore, management has the right to assign or reassign schedules,dutiesandresponsibilities to this job at any time.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Administrative

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