Human Resources Manager Job at Rollins, Inc. in Dallas

Overview

HomeTeam is the #1 pest management company servicing home builders and one of the largest residential pest control companies in the U.S. We are unique from our competition because of our innovative built-in pest control system Taexx. This position is responsible for managing the HR function for assigned multi-state branch locations for HomeTeam. Primary focus is on Recruiting, Employee Relations, Customer Service and Retention. At HomeTeam, we put people first. We make sure HomeTeamers have the tools, support, and training to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.

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Responsibilities

• Provides direction, education and resources on enhanced recruiting tactics and strategy company-wide; utilizes a broad range of recruitment sources to meet staffing requirements.
• Conducts effective, thorough and objective Employee Relations investigations as necessary. Makes recommendations on complex issues.
• Advises location managers/supervisors on employee engagement and retention efforts.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required.
• Proposes, publishes, and administers company policies. Provides performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
• Acts as a liaison between front line employees and the HR Support Center regarding escalated Benefits, payroll, and Risk Management issues.
• Identifies training needs and conducts training for Region and Branch management including: New Manager Checklist, Recruiting and Onboarding, Performance Management and Legal Compliance.
• Completes special projects by clarifying objectives, setting timetables, conducting research, organizing information, and fulfilling transactions.
• Audits Branch locations with a focus on employee files, documentation, and onboarding processes.
• Creates business partnership with Region Vice President to support operations and human resource initiatives.

Qualifications

• Minimum Requirements: Must be 18 years or older with a high school diploma or GED; college degree preferred.
• High level of written and verbal communication skills.
• 3+ years of experience in a management role.
• Bachelor's degree and 4+ years of progressively more responsible human resources generalist experience, or an equivalent combination of education and experience.
• At least 4 years of intermediate level skill in core HR competencies (employee relations, recruiting, compliance, Inclusion/diversity and retention).
• Proven success completing projects of diverse and complex scope with minimal supervision.
• Excellent interpersonal skills and the ability to quickly develop relationships and influence others.
• Proficient as a recruiter across position levels and/or highly specialized searches.
• Experience with an Applicant Tracking System (ATS).
• Intermediate Microsoft Office skills (Excel, Word, Outlook, PowerPoint).
• Passion for providing exceptional customer service.
• Ability to travel up to 50%, including overnight.
• SHRM or PHR Certification preferred.
• HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.

Role Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Human Resources
• Industries: Consumer Services

Location notes: Dallas, TX and surrounding areas may be applicable; compensation range advertised elsewhere: $85K to $100K+ with comprehensive benefits.

Why HomeTeam?

HomeTeam is the #1 pest management company to homebuilders and a subsidiary of Rollins, Inc. (NYSE: ROL). The company emphasizes professional growth, a supportive work environment, and industry-leading technologies like the Taexx built-in pest control system.