Ulta Beauty
Overview
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. Ulta Beauty is transforming the world one shade, one lash, one cut at a time. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Overview General Summary & Scope
The General Manager (GM) is responsible for leading through Ulta Beauty’s mission, vision, and values to develop a high-performing team that delivers top-line sales growth for the store. The GM leads a team of managers and is accountable for all aspects of managing a single retail store, inclusive of the salon. This leader drives the store’s business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (SOPs and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES
(*Essential Job Functions) Performance
Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the GM’s store. Drive company profitability through operational excellence, top-line sales growth, and expense control. Leverage store forecast and payroll budgets to support store scheduling, maximize productivity, achieve sales and payroll goals, and complete workload on time within the payroll budget. Address issues identified by financial and operational reporting, store visits, and audit results to achieve goals and drive profitability. Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. Stay informed on industry trends, products, and services; be knowledgeable about ingredients and benefits to better serve guests. Maintain prompt, regular attendance as the GM and hold all store associates accountable to Ulta Beauty attendance policy. People
Attract, hire, and retain a diverse team; address staffing needs and open positions. In partnership with the DM and People Success, address policy violations with appropriate corrective action. Build a highly engaged team that embodies the Ulta Beauty brand through collaboration and open communication. Create an inclusive environment that inspires growth and engagement of associates. Lead manager and associate development including training, feedback, coaching, performance reviews, succession planning, and development plans. Participate in ongoing training to enable professional development and drive sales performance. Ensure direct reports participate in ongoing training to drive sales performance. Model open communication by sharing enterprise strategy and aligning goals with store objectives. Promote teamwork by working with the management team and providing clear direction. Execute the Guest Engagement Leader program to drive business results across APG metrics. Process
Know and ensure compliance with Ulta Beauty policies, procedures, and standards. Adhere to Ulta Beauty’s dress code. Use scheduling tools to place the right associates at the right times to deliver an exceptional guest experience, reduce loss, and execute directives. Use task management tools to prioritize store workload and ensure policy compliance. Protect assets and minimize loss by meeting store standards and procedures, including safety, inventory control, cash management, and loss prevention. Execute day-to-day inventory control processes and complete theft reporting as necessary. Support continuous improvement by adopting company initiatives and technology, and communicating expectations. Utilize company programs to drive store improvements and regularly communicate with field leadership on trends and opportunities. Job Qualification
Education
Bachelor’s degree is preferred Experience
3-5+ years of fast-paced retail management or relevant work experience Financial management: drive top-line sales, interpret reporting data, manage payroll budgets, and control expenses Retail management: monitor inventory, achieve operational excellence, drive service culture, and execute merchandising directives Leadership: attract, develop, and motivate top talent; adapt to change; lead and influence teams Skills
Proficient with basic technology (POS, Microsoft Office, Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks Ability to react under pressure, exercise good judgment, and be adaptable Special Position Requirements
Full-time schedule including days, evenings, weekends, and holidays Must be available to close the store at least once per week Attend corporate meetings and conferences, including overnight stays and interstate travel Maintain valid identification for airline travel Working Conditions
Frequent computer and device use Continuous mobility throughout the store Frequent bending, pushing, reaching, twisting Frequent lifting up to 25 lbs Continuous walking and movement of objects If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process to determine reasonable accommodation. About Ulta Beauty
Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skincare, hair care, and salon services. We offer over 25,000 products from about 500 brands and operate full-service salons in stores.
#J-18808-Ljbffr
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. Ulta Beauty is transforming the world one shade, one lash, one cut at a time. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty. Overview General Summary & Scope
The General Manager (GM) is responsible for leading through Ulta Beauty’s mission, vision, and values to develop a high-performing team that delivers top-line sales growth for the store. The GM leads a team of managers and is accountable for all aspects of managing a single retail store, inclusive of the salon. This leader drives the store’s business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (SOPs and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES
(*Essential Job Functions) Performance
Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the GM’s store. Drive company profitability through operational excellence, top-line sales growth, and expense control. Leverage store forecast and payroll budgets to support store scheduling, maximize productivity, achieve sales and payroll goals, and complete workload on time within the payroll budget. Address issues identified by financial and operational reporting, store visits, and audit results to achieve goals and drive profitability. Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. Stay informed on industry trends, products, and services; be knowledgeable about ingredients and benefits to better serve guests. Maintain prompt, regular attendance as the GM and hold all store associates accountable to Ulta Beauty attendance policy. People
Attract, hire, and retain a diverse team; address staffing needs and open positions. In partnership with the DM and People Success, address policy violations with appropriate corrective action. Build a highly engaged team that embodies the Ulta Beauty brand through collaboration and open communication. Create an inclusive environment that inspires growth and engagement of associates. Lead manager and associate development including training, feedback, coaching, performance reviews, succession planning, and development plans. Participate in ongoing training to enable professional development and drive sales performance. Ensure direct reports participate in ongoing training to drive sales performance. Model open communication by sharing enterprise strategy and aligning goals with store objectives. Promote teamwork by working with the management team and providing clear direction. Execute the Guest Engagement Leader program to drive business results across APG metrics. Process
Know and ensure compliance with Ulta Beauty policies, procedures, and standards. Adhere to Ulta Beauty’s dress code. Use scheduling tools to place the right associates at the right times to deliver an exceptional guest experience, reduce loss, and execute directives. Use task management tools to prioritize store workload and ensure policy compliance. Protect assets and minimize loss by meeting store standards and procedures, including safety, inventory control, cash management, and loss prevention. Execute day-to-day inventory control processes and complete theft reporting as necessary. Support continuous improvement by adopting company initiatives and technology, and communicating expectations. Utilize company programs to drive store improvements and regularly communicate with field leadership on trends and opportunities. Job Qualification
Education
Bachelor’s degree is preferred Experience
3-5+ years of fast-paced retail management or relevant work experience Financial management: drive top-line sales, interpret reporting data, manage payroll budgets, and control expenses Retail management: monitor inventory, achieve operational excellence, drive service culture, and execute merchandising directives Leadership: attract, develop, and motivate top talent; adapt to change; lead and influence teams Skills
Proficient with basic technology (POS, Microsoft Office, Apple devices) Excellent written and verbal communication Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks Ability to react under pressure, exercise good judgment, and be adaptable Special Position Requirements
Full-time schedule including days, evenings, weekends, and holidays Must be available to close the store at least once per week Attend corporate meetings and conferences, including overnight stays and interstate travel Maintain valid identification for airline travel Working Conditions
Frequent computer and device use Continuous mobility throughout the store Frequent bending, pushing, reaching, twisting Frequent lifting up to 25 lbs Continuous walking and movement of objects If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process to determine reasonable accommodation. About Ulta Beauty
Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skincare, hair care, and salon services. We offer over 25,000 products from about 500 brands and operate full-service salons in stores.
#J-18808-Ljbffr