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Soul Yoga Studios

General Manager

Soul Yoga Studios, Simpsonville, South Carolina, United States, 29680

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Overview

As General Manager (GM) at Soul Yoga, you will be responsible for elevating the guest experience, managing teaching and front-of-house teams, and leading operational excellence across both studios. You’ll work cross-functionally with directors, instructors, and team leads to develop and implement business strategies, optimize programming, and ensure a consistent and magical guest experience. This role involves overseeing all aspects of studio operations, coordinating teaching programs (e.g., workshops, retreats, 200/300TT), resolving escalations, creating and refining internal processes, and tracking key performance metrics to drive growth. Base pay

$40,000.00/yr - $40,000.00/yr Benefits

Performance-based incentives (based on new memberships) Paid time off (PTO) Vision insurance Medical insurance Assigned Location Team members will be based at either the Five Forks or Downtown studio based on business needs. Performance Management

Lead YES Team leads to achieve or exceed revenue goals. Monitor budgets, sales, and reporting. Ensure team alignment with company mission, vision, and values. Operations Management

Oversee merchandise, facilities, marketing compliance, and SYS standards. Build community presence and local business relationships. Audit inventory, cash handling, cleanliness, and shrink control. Staffing & Employee Relations

Coach managers to build high-performance teams. Manage hiring, promotions, development, and employee relations. Customer Retention

Grow the member base by 25% and maintain churn below 5%. Develop studio-specific customer retention tools. Report directly to the Owners/Directors. Ensure team and studio efficiency while delivering an exceptional guest experience. Daily Duties

Oversee teaching schedules and class coverage. Serve as point of contact for teachers, payroll, and operations. Ensure FOH is fully staffed and stepping in when needed. Check in with teachers post-class for feedback and support. Weekly Duties

Lead/coordinate workshops and class schedule updates. Audit teacher/class experience (min. 4 classes/week). Join and occasionally lead the weekly Thursday team huddle. Coordinate contracts and update event pages (MBO). Meet weekly with Assistant Studio Manager (YES TL). Handle onboarding, payroll, reports, and issue resolution. Monthly Duties

Send “What’s Happening” team updates. Collaborate with Marketing on promos, flyers, and web updates. Maintain calendar of events/workshops. Track apparel/snack inventory and manage branded gear orders. Quarterly Duties

Co-lead team meetings and class schedule reviews. Analyze data, provide strategic feedback, and review program performance. Annual Duties

Conduct teacher and staff reviews twice annually. Coordinate holiday and anniversary events. Handle cancellations and updates related to trainings and holidays. Seniority level

Not Applicable Employment type

Full-time Job function

Management and Customer Service Industries Wellness and Fitness Services Referrals increase your chances of interviewing at Soul Yoga Studios by 2x Inferred from the description for this job

Medical insurance Vision insurance Get notified about new General Manager jobs in Simpsonville, SC. General Manager - MUST HAVE AUTOMOTIVE EXPERIENCE

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