GAT Airline Ground Support
Airport General Manager (Ground Operations)
GAT Airline Ground Support, Gulfport, Mississippi, United States, 39500
Overview
Airport General Manager (Ground Operations) at GAT Airline Ground Support. The company seeks an experienced General Manager to lead ground operations, drive safety, and deliver fast, high-quality service across a 24-hour operation. The role requires strong leadership, financial acumen, and a focus on continuous improvement. Job Duties
Conduct monthly safety meetings for all employees (without exception). Manage all operation activities and multiple carrier contracts. Conduct flight audits, station audits, and "at risk" behavior audits. Participate in monthly company safety conference calls. Communicate safety policies and GAT’s core values to all levels; determine manpower requirements with customers for group movements, peak travel periods, out-of-scope events, and flight schedule changes. Oversee recruiting and placement to meet staffing requirements; follow customer instructions regarding standards and practices. Ensure compliance with regulatory agencies including FAA, OSHA, EPA, US Department of Labor, and EEOC. Investigate, report, and implement corrective action for incidents of aircraft damage or employee injury; coach and counsel as needed. Oversee disciplinary actions to ensure proper documentation and consistent application of policies. Coordinate purchases for operational needs and ensure adequate supplies meet customer standards. Review payroll and daily hours to keep salaries within budget; monitor cost impacts of operational irregularities and document out-of-scope approvals. Conduct weekly Lead/Supervisor meetings, daily equipment updates with GSE mechanics, and team/customer briefings. Ensure compliance with uniform and appearance guidelines; inspect facilities including storage and break areas. Review daily/weekly/monthly reports (shift reports, disciplinary actions, incident reports, safety meeting minutes, payroll notices, employee evaluations, work orders, etc.). Investigate service failures including chargeable delays and baggage/cargo mishandling. Administer station operational plans (deicing, FOD, safety, winter operations, baggage plans). Complete personnel evaluations for supervisors, administrative staff, and GSE mechanics; liaise with customer service, airport authorities, USPS, and our customer. Respond to and/or investigate concerns reported by customer supervisory personnel. Attend local airport tenant, security, and safety meetings; conduct routine visits to authorities to discuss issues. Other duties as assigned. Qualifications
Bachelor’s degree or an appropriate combination of education and experience. 5+ years in the airline industry. 5+ years of experience managing and leading people with financial responsibility. Executive presence and ability to operate in a large corporate environment. Experience with large-scale project management and multi-customer markets. Strong strategic skills and business acumen; ability to motivate teams to deliver high-quality standards. Ability to establish and maintain positive professional relationships with all stakeholders. Strong analytical skills; self-directed, highly motivated, and proactive leadership. Strong written and verbal communication skills. Willing to rotate schedule to be visible to clients and team members as needed.
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Airport General Manager (Ground Operations) at GAT Airline Ground Support. The company seeks an experienced General Manager to lead ground operations, drive safety, and deliver fast, high-quality service across a 24-hour operation. The role requires strong leadership, financial acumen, and a focus on continuous improvement. Job Duties
Conduct monthly safety meetings for all employees (without exception). Manage all operation activities and multiple carrier contracts. Conduct flight audits, station audits, and "at risk" behavior audits. Participate in monthly company safety conference calls. Communicate safety policies and GAT’s core values to all levels; determine manpower requirements with customers for group movements, peak travel periods, out-of-scope events, and flight schedule changes. Oversee recruiting and placement to meet staffing requirements; follow customer instructions regarding standards and practices. Ensure compliance with regulatory agencies including FAA, OSHA, EPA, US Department of Labor, and EEOC. Investigate, report, and implement corrective action for incidents of aircraft damage or employee injury; coach and counsel as needed. Oversee disciplinary actions to ensure proper documentation and consistent application of policies. Coordinate purchases for operational needs and ensure adequate supplies meet customer standards. Review payroll and daily hours to keep salaries within budget; monitor cost impacts of operational irregularities and document out-of-scope approvals. Conduct weekly Lead/Supervisor meetings, daily equipment updates with GSE mechanics, and team/customer briefings. Ensure compliance with uniform and appearance guidelines; inspect facilities including storage and break areas. Review daily/weekly/monthly reports (shift reports, disciplinary actions, incident reports, safety meeting minutes, payroll notices, employee evaluations, work orders, etc.). Investigate service failures including chargeable delays and baggage/cargo mishandling. Administer station operational plans (deicing, FOD, safety, winter operations, baggage plans). Complete personnel evaluations for supervisors, administrative staff, and GSE mechanics; liaise with customer service, airport authorities, USPS, and our customer. Respond to and/or investigate concerns reported by customer supervisory personnel. Attend local airport tenant, security, and safety meetings; conduct routine visits to authorities to discuss issues. Other duties as assigned. Qualifications
Bachelor’s degree or an appropriate combination of education and experience. 5+ years in the airline industry. 5+ years of experience managing and leading people with financial responsibility. Executive presence and ability to operate in a large corporate environment. Experience with large-scale project management and multi-customer markets. Strong strategic skills and business acumen; ability to motivate teams to deliver high-quality standards. Ability to establish and maintain positive professional relationships with all stakeholders. Strong analytical skills; self-directed, highly motivated, and proactive leadership. Strong written and verbal communication skills. Willing to rotate schedule to be visible to clients and team members as needed.
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