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Overview
The Program Director is responsible for researching, planning, developing, and implementing the operational management of an Emergence field office while supervising staff, overseeing treatment coordination, and building effective community relationships.
Essential functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Ethical Standards
Adhere to MHACBO Behavioral Health Code of Conduct at all times
Mandatory Reporting: Proper and immediate reporting of any suspected abuse or neglect of any vulnerable population such as children, the elderly, or physically or developmentally disabled persons
Deliver all services in a culturally responsive, trauma-informed manner
Address antisocial thinking and tactics to avoid accountability when appropriate
Maintain high fidelity of all evidence-based curriculums and interventions
Program Development
Design and plan programs that align with Emergence missions and goals
Identify needs, set objectives, create detailed plans
Implementation
Oversee the execution of programs, ensuring efficacy and efficiency
Effectively manage resources, timelines and ensure activities meet planned objectives
Strategic planning
Participate in long-term strategic planning for Emergence
Contribute to setting the overall direction and priorities to ensure Emergence continued growth and impact
Crisis Management
Address any issues or emergencies that arise within programs
Develop contingency plans and respond effectively to ensure program stability and continuity
Collaboration
Work closely with other departments within Emergence and community partners to ensure a cohesive approach to achieving agency goals
Coordinate efforts and share resources to maximize impact
Staff Supervision
Supervise frontline staff who deliver client services
Ensure staff enter their time appropriately and in a timely manner into the payroll system
Ensure timecards are complete and accurate at the end of the payroll period
Work closely with the Human Resources Director to recruit, hire and administer discipline
Evaluate Performance
Set performance metrics and regularly assess team progress. Use data and feedback to make informed decisions and adjustments to improve program outcomes.
Monitor individual performance, provide feedback, ensure expectations are met
Document individual and group supervision, ensuring timely delivery to Human Resources
Ensure workload is appropriate
Manage award and incentives program
Understand and encourage personal development of employees by providing access and resources within scope to enhance knowledge, skills, and abilities
Treatment Coordination
Monitor scheduling of assessments and groups
Track data associated with group numbers and efficacy
Make decisions related to group structure and curriculum
Work closely with the Clinical Director and Clinical Services Manager to ensure quality of services
Work collaboratively with QA to maintain the staff’s professional, timely, and quality clinical documentation, which may include reviewing individual assessments, treatment plans, and annual updates
Ensure coverage of groups due to absence
Work with other Emergence programs to provide integrated care
Adhere to all applicable rules associated with confidentiality, privacy, and ethics
General and Fiscal Operations
Communicate program activities, successes, and challenges to the leadership team
Ensure compliance with relevant laws, regulations and standards
Maintain accurate records and prepare necessary documents for periodic audits and site reviews
Review budget
Approve program purchases
Manage communication regarding physical office site maintenance
Collaborate with administration regarding processes and procedures
Draft procedures and policies related to specific office functions
Facilitate meetings
Address elevated concerns (client and interoffice)
Community Relationships
Build, maintain, and develop relationships with local community partners, government agencies, courts, and other organizations
Promote Emergence’s mission through outreach and advocacy
Monitor contracts, referral processes
Increase staff awareness regarding community relations, processes, procedures
Competencies
Interpersonal Relations: Build effective relations through empathy, positivity, consistency, and follow through.
Leadership: Build and promote trust, commitment, credibility and morale.
Customer Service: Provide effective customer service through listening, observing, and analysis.
Decision Making: ability to determine, justify, and make decisions in a timely manner.
Awareness: Recognize and practice culturally sensitive and provide opportunities for .
Adaptability: Shows grace and tact when adjusting to new situations.
Respectful Workplace: Consistently demonstrates professional communication, discretion, and poise in the workplace.
Conflict Resolution: Practices objectivity and integrity in handling disputes, disagreements and grievances.
Ethics: Display, encourage, and uphold high ethical standards.
Supervisory responsibilities May supervise a Site Supervisor and will oversee the daily work of counselors
Work environment
Most work is performed in a professional office environment
Weekend and evening hours may be required
Participants demonstrate varying levels of recovery and symptoms
Physical demands
Prolonged periods sitting at a desk using a computer, and periods of standing and walking. Must be able to lift up to 15 pounds at times, with or without reasonable accommodation
Travel required
Occasional traveling between agency locations in Oregon.
Occasional driving to meetings with community partners such as courts and Parole and Probation
May be required to travel for training purposes
Requirements:
Required education and experience
High school diploma or equivalent
CADC-I and ability to obtain CADC-II certification within the State of Oregon or the equivalent.
Four years of experience in social services of which at least two years in treatment for substance use disorder
Knowledge of treatment methods and evidence-based practices for addiction treatment and trauma informed care
Team focused attitude, initiative and demonstrated leadership skils
Education and experience
Master’s degree in Substance Use Disorders/Addiction, Psychology, Social Work, or related field
Experience in a people management role
CADC-II or CADC-III
QMHA
QMHP
Additional eligibility requirements Must be available and willing to work occasional evenings or weekends, and to fill in when staffing shortages occur
Work authorization/security clearance requirements Must be eligible to legally work in the United States
Emergence is committed to fostering, cultivating and preserving a culture of , and belonging.
#J-18808-Ljbffr
Essential functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Ethical Standards
Adhere to MHACBO Behavioral Health Code of Conduct at all times
Mandatory Reporting: Proper and immediate reporting of any suspected abuse or neglect of any vulnerable population such as children, the elderly, or physically or developmentally disabled persons
Deliver all services in a culturally responsive, trauma-informed manner
Address antisocial thinking and tactics to avoid accountability when appropriate
Maintain high fidelity of all evidence-based curriculums and interventions
Program Development
Design and plan programs that align with Emergence missions and goals
Identify needs, set objectives, create detailed plans
Implementation
Oversee the execution of programs, ensuring efficacy and efficiency
Effectively manage resources, timelines and ensure activities meet planned objectives
Strategic planning
Participate in long-term strategic planning for Emergence
Contribute to setting the overall direction and priorities to ensure Emergence continued growth and impact
Crisis Management
Address any issues or emergencies that arise within programs
Develop contingency plans and respond effectively to ensure program stability and continuity
Collaboration
Work closely with other departments within Emergence and community partners to ensure a cohesive approach to achieving agency goals
Coordinate efforts and share resources to maximize impact
Staff Supervision
Supervise frontline staff who deliver client services
Ensure staff enter their time appropriately and in a timely manner into the payroll system
Ensure timecards are complete and accurate at the end of the payroll period
Work closely with the Human Resources Director to recruit, hire and administer discipline
Evaluate Performance
Set performance metrics and regularly assess team progress. Use data and feedback to make informed decisions and adjustments to improve program outcomes.
Monitor individual performance, provide feedback, ensure expectations are met
Document individual and group supervision, ensuring timely delivery to Human Resources
Ensure workload is appropriate
Manage award and incentives program
Understand and encourage personal development of employees by providing access and resources within scope to enhance knowledge, skills, and abilities
Treatment Coordination
Monitor scheduling of assessments and groups
Track data associated with group numbers and efficacy
Make decisions related to group structure and curriculum
Work closely with the Clinical Director and Clinical Services Manager to ensure quality of services
Work collaboratively with QA to maintain the staff’s professional, timely, and quality clinical documentation, which may include reviewing individual assessments, treatment plans, and annual updates
Ensure coverage of groups due to absence
Work with other Emergence programs to provide integrated care
Adhere to all applicable rules associated with confidentiality, privacy, and ethics
General and Fiscal Operations
Communicate program activities, successes, and challenges to the leadership team
Ensure compliance with relevant laws, regulations and standards
Maintain accurate records and prepare necessary documents for periodic audits and site reviews
Review budget
Approve program purchases
Manage communication regarding physical office site maintenance
Collaborate with administration regarding processes and procedures
Draft procedures and policies related to specific office functions
Facilitate meetings
Address elevated concerns (client and interoffice)
Community Relationships
Build, maintain, and develop relationships with local community partners, government agencies, courts, and other organizations
Promote Emergence’s mission through outreach and advocacy
Monitor contracts, referral processes
Increase staff awareness regarding community relations, processes, procedures
Competencies
Interpersonal Relations: Build effective relations through empathy, positivity, consistency, and follow through.
Leadership: Build and promote trust, commitment, credibility and morale.
Customer Service: Provide effective customer service through listening, observing, and analysis.
Decision Making: ability to determine, justify, and make decisions in a timely manner.
Awareness: Recognize and practice culturally sensitive and provide opportunities for .
Adaptability: Shows grace and tact when adjusting to new situations.
Respectful Workplace: Consistently demonstrates professional communication, discretion, and poise in the workplace.
Conflict Resolution: Practices objectivity and integrity in handling disputes, disagreements and grievances.
Ethics: Display, encourage, and uphold high ethical standards.
Supervisory responsibilities May supervise a Site Supervisor and will oversee the daily work of counselors
Work environment
Most work is performed in a professional office environment
Weekend and evening hours may be required
Participants demonstrate varying levels of recovery and symptoms
Physical demands
Prolonged periods sitting at a desk using a computer, and periods of standing and walking. Must be able to lift up to 15 pounds at times, with or without reasonable accommodation
Travel required
Occasional traveling between agency locations in Oregon.
Occasional driving to meetings with community partners such as courts and Parole and Probation
May be required to travel for training purposes
Requirements:
Required education and experience
High school diploma or equivalent
CADC-I and ability to obtain CADC-II certification within the State of Oregon or the equivalent.
Four years of experience in social services of which at least two years in treatment for substance use disorder
Knowledge of treatment methods and evidence-based practices for addiction treatment and trauma informed care
Team focused attitude, initiative and demonstrated leadership skils
Education and experience
Master’s degree in Substance Use Disorders/Addiction, Psychology, Social Work, or related field
Experience in a people management role
CADC-II or CADC-III
QMHA
QMHP
Additional eligibility requirements Must be available and willing to work occasional evenings or weekends, and to fill in when staffing shortages occur
Work authorization/security clearance requirements Must be eligible to legally work in the United States
Emergence is committed to fostering, cultivating and preserving a culture of , and belonging.
#J-18808-Ljbffr