KPMG US
Associate Director, Global Business Svcs Tech Enablement Strategy
KPMG US, Seattle, Washington, us, 98127
Overview
Associate Director, Global Business Svcs Tech Enablement Strategy at KPMG US. This role is part of the Business Process organization and focuses on shaping the technology enablement strategy and intelligent operations for Global Business Services (GBS). Responsibilities
Apply advanced knowledge of technology and systems to shape the future state organization by developing and deploying the organization's technology enablement and intelligent operations strategy; build and execute a strategic roadmap to modernize GBS's digital tools and internal genAI use cases, ensuring that all aspects of GBS leverage automation and generative AI. Provide direction throughout deployment of the strategic roadmap, including gathering requirements, building deployment roadmaps, overseeing go-lives, and identifying and prioritizing enhancements; work autonomously, lead programs/projects or processes with minimal supervision; independently make decisions and identify nuanced and complex situations requiring senior leader consultation. Lead internationally located development teams to ensure alignment on solution designs, timelines, and quality expectations; facilitate conflict resolution and establish prioritization roadmaps for AI-driven solutions. Formulate and govern standards and controls to effectively measure quality, timeliness, and safe deployment of developments (including handover to BAU support teams). Partner with delivery centers and other innovation teams to learn best practices, leverage existing solutions, and stay abreast of emerging technology innovations; foster continuous learning and collaboration across cross-functional initiatives. Collaborate with groups across KPMG to identify client zero opportunities, develop case studies and materials that showcase GBS innovations, and support external presentations and events; provide coaching and mentorship to junior staff; assist in planning for short-term resource needs and potential people management for a small to mid-sized team. Qualifications
Minimum eight years of experience with automation, AI, and enterprise technology implementations, or more than five years in consulting or complex transformation projects involving tools and automation; experience in a Fortune 500 setting and in technology implementation, automation, and AI in a GBS or similar environment. Bachelor's degree from an accredited college or university. Proven ability to work effectively with global teams across diverse geographic regions; experience coordinating with captive environments, outsourcing partners, or consulting services. Strong project and program management skills with the ability to make informed decisions impacting the GBS organization; experience in organizational change, stakeholder messaging, and innovating technology and process solutions to drive growth and efficiency. Excellent verbal/written communication, collaboration, analytical and presentation skills. Ability to set goals, participate in strategic initiatives, develop resource plans, and influence organizational priorities; capability to lead high-performance teams and mentor others. Equal Opportunity
KPMG LLP and its affiliates and subsidiaries are an equal opportunity employer. We comply with applicable federal, state, and local laws regarding recruitment and hiring and consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other protected status.
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Associate Director, Global Business Svcs Tech Enablement Strategy at KPMG US. This role is part of the Business Process organization and focuses on shaping the technology enablement strategy and intelligent operations for Global Business Services (GBS). Responsibilities
Apply advanced knowledge of technology and systems to shape the future state organization by developing and deploying the organization's technology enablement and intelligent operations strategy; build and execute a strategic roadmap to modernize GBS's digital tools and internal genAI use cases, ensuring that all aspects of GBS leverage automation and generative AI. Provide direction throughout deployment of the strategic roadmap, including gathering requirements, building deployment roadmaps, overseeing go-lives, and identifying and prioritizing enhancements; work autonomously, lead programs/projects or processes with minimal supervision; independently make decisions and identify nuanced and complex situations requiring senior leader consultation. Lead internationally located development teams to ensure alignment on solution designs, timelines, and quality expectations; facilitate conflict resolution and establish prioritization roadmaps for AI-driven solutions. Formulate and govern standards and controls to effectively measure quality, timeliness, and safe deployment of developments (including handover to BAU support teams). Partner with delivery centers and other innovation teams to learn best practices, leverage existing solutions, and stay abreast of emerging technology innovations; foster continuous learning and collaboration across cross-functional initiatives. Collaborate with groups across KPMG to identify client zero opportunities, develop case studies and materials that showcase GBS innovations, and support external presentations and events; provide coaching and mentorship to junior staff; assist in planning for short-term resource needs and potential people management for a small to mid-sized team. Qualifications
Minimum eight years of experience with automation, AI, and enterprise technology implementations, or more than five years in consulting or complex transformation projects involving tools and automation; experience in a Fortune 500 setting and in technology implementation, automation, and AI in a GBS or similar environment. Bachelor's degree from an accredited college or university. Proven ability to work effectively with global teams across diverse geographic regions; experience coordinating with captive environments, outsourcing partners, or consulting services. Strong project and program management skills with the ability to make informed decisions impacting the GBS organization; experience in organizational change, stakeholder messaging, and innovating technology and process solutions to drive growth and efficiency. Excellent verbal/written communication, collaboration, analytical and presentation skills. Ability to set goals, participate in strategic initiatives, develop resource plans, and influence organizational priorities; capability to lead high-performance teams and mentor others. Equal Opportunity
KPMG LLP and its affiliates and subsidiaries are an equal opportunity employer. We comply with applicable federal, state, and local laws regarding recruitment and hiring and consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other protected status.
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