Beth Israel Lahey Health
Executive Director, Collaborative Care
Beth Israel Lahey Health, Woburn, Massachusetts, us, 01813
Overview
Join to apply for the
Executive Director, Collaborative Care
role at
Beth Israel Lahey Health . Job Type:
Regular Time Type:
Full time Work Shift:
Day (United States of America) FLSA Status:
Exempt When you join the growing BILH team, youre not just taking a job, you’re making a difference in people’s lives. Job Description
The Collaborative Care Executive Director (ED) is responsible for clinical, administrative, and fiscal oversight of the Collaborative Care Division, which directly supports BILH Medical Group patients within primary and specialty care. The ED leads program development and enhancements, strategic initiatives, financial performance, mitigation development and implementation, and clinical quality that impact clinical, quality, financial and business operations. The ED functions as a delegate for the CoCM integration related issues, as needed. Responsibilities
Leads and manages strategic operations and implementation of behavioral health integration within primary and specialty care settings throughout BILH to advance the annual objective and long-term system strategic goal(s)/commitment(s). Leads cross-functional BILH system team focused on the planning, implementation and management of behavioral health integration into primary and specialty care system-wide. Builds and maintains strong business relationships to enhance operational capabilities and efficiencies with BILH Leadership, Shared Service Leadership (Finance, Billing, Legal, Compliance, IT, HR, Communications) and BILH Medical Group, including primary and specialty care leadership. Translates leadership goals into annual business objectives and institute's annual operational planning across behavioral health integration into primary and specialty care with subsequent monthly reviews of progress. Lead the development of long-term transformational business goals and metrics, manage the analysis of population health data, and lead data-driven performance management. Oversee program directors and direct reports responsible for daily site operations and behavioral health clinician supervision. Ensure compliance with internal quality and external licensing, certification and accreditation standards and regulations, as well as program-specific policies and procedures. Ensure compliance with federal, state, and company policies and regulations and standards for professional conduct and services. Provide oversight of regulatory, accreditation, and quality improvement activities. Assess, establish, and implement appropriate systems, procedures, and productivity standards for behavioral health integration into primary and specialty care services to ensure quality of services, including use of Evidence Based Practices and to produce measurable outcomes indicating excellent results of services compared to benchmarks. Develop program budgets. Analyze expense and revenue reports; justify variances; track and resolve issues in conjunction with Medical Director, Vice President of Finance, Program Directors and finance staff, including making program adjustments when necessary. Maintain awareness of current corporate financial and operational goals and apply them to strategies developed and implemented. In conjunction with the Medical Director, provide leadership for events within the system, division, ensuring appropriate plans and action are implemented and reported. Envision, design, and develop new initiatives, including responding to opportunities to expand care for new services by all payers, including State, ACO and Health Plans. Assess funder and community needs and propose solutions. Develop new business plans, contracts/grant proposals to expand funding base. Develop strategic vision for evolving behavioral health integration into primary and specialty care platforms, and enabling information technology to streamline business operations and population health management. Define the need for change to support growth of behavioral health integration into primary and specialty care business and the creation of a more effective operating model – all while considering the impact on employees, shared services and the larger system. Partner with BILH Legal and Compliance to ensure that the organization follows relevant laws, regulations, and business rules. Assess operating performance and build strategies to optimize employees, department capabilities, and financial performance, in partnership with Medical Director and VP of Finance. Monitor ongoing service delivery against client expectations and provider satisfaction. Where applicable, use feedback and reporting tools to measure patient and provider satisfaction and recommend or implement process improvements. Optimize staffing, performance management, development and engagement of all employees within primary and specialty care behavioral health integration operations. Directly supervise a team of 3-5 direct reports. Indirect management through influence and deliverables; size and scope of staff will vary. Manage the program budget on a daily basis and operate within an approved budget; develop and implement cost-saving measures. Interface with counterparts across the organization as required; communicate clearly, and respond to inquiries from stakeholders, regulatory agencies, or other service providers. Qualifications
Ability to effectively communicate with employees and outside parties. Master’s degree in human services, behavioral science, social work, business, healthcare management, public health, quantitative science, or related discipline; supervisory experience is required. At least ten years in progressively responsible operational management functions, preferably in mental health and addiction services, with seven years in a supervisory capacity; five years of demonstrated project management experience from inception to implementation. Knowledge of operations management procedures and ambulatory behavioral health operations, including implementing evidence-based practices. Clinical experience managing services, including mental health and SUD, for populations with significant medical, social, and behavioral health complexity. Knowledge of state and federal regulatory requirements and guidelines, including licensure of mental health and addiction programs. Knowledge of state Medicaid and Managed Care Organization payment and service specifications. Experience managing services, including mental health and SUD, for populations with significant medical, social, and behavioral health complexity. Knowledge of portfolio, program and project management including techniques, tools, strategic planning, and stakeholder engagement and management. Excellent communication and facilitation skills (oral, written, listening). Ability to understand, organize and communicate complex information to diverse audiences. Strong planning and implementation skills, with a strategic approach and data reporting/analysis proficiency. Knowledge of commercial behavioral healthcare practices, evidence-based treatments, managed care principles, provider development, and quality improvement concepts. Familiarity with state and local agencies serving the community is helpful. High energy, passionate, and proven track record of developing and implementing strategies. Ability to independently lead a team and drive results. Knowledge and management in business operations, technology, and innovation. Advanced computer skills, including MS applications and data analysis; proficient with project management software. Physical and Mental Requirements
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, and talk or hear. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Travel and the ability to meet in a variety of settings is required. Must have a valid driver’s license, good driving record, and reliable vehicle. Reasonable accommodations will be provided where possible to enable performance of essential functions. As a health care organization, we have a responsibility to care for and protect our patients, colleagues and communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza as a condition of employment. Equal Opportunity Employer/Veterans/Disabled Boston, MA
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Join to apply for the
Executive Director, Collaborative Care
role at
Beth Israel Lahey Health . Job Type:
Regular Time Type:
Full time Work Shift:
Day (United States of America) FLSA Status:
Exempt When you join the growing BILH team, youre not just taking a job, you’re making a difference in people’s lives. Job Description
The Collaborative Care Executive Director (ED) is responsible for clinical, administrative, and fiscal oversight of the Collaborative Care Division, which directly supports BILH Medical Group patients within primary and specialty care. The ED leads program development and enhancements, strategic initiatives, financial performance, mitigation development and implementation, and clinical quality that impact clinical, quality, financial and business operations. The ED functions as a delegate for the CoCM integration related issues, as needed. Responsibilities
Leads and manages strategic operations and implementation of behavioral health integration within primary and specialty care settings throughout BILH to advance the annual objective and long-term system strategic goal(s)/commitment(s). Leads cross-functional BILH system team focused on the planning, implementation and management of behavioral health integration into primary and specialty care system-wide. Builds and maintains strong business relationships to enhance operational capabilities and efficiencies with BILH Leadership, Shared Service Leadership (Finance, Billing, Legal, Compliance, IT, HR, Communications) and BILH Medical Group, including primary and specialty care leadership. Translates leadership goals into annual business objectives and institute's annual operational planning across behavioral health integration into primary and specialty care with subsequent monthly reviews of progress. Lead the development of long-term transformational business goals and metrics, manage the analysis of population health data, and lead data-driven performance management. Oversee program directors and direct reports responsible for daily site operations and behavioral health clinician supervision. Ensure compliance with internal quality and external licensing, certification and accreditation standards and regulations, as well as program-specific policies and procedures. Ensure compliance with federal, state, and company policies and regulations and standards for professional conduct and services. Provide oversight of regulatory, accreditation, and quality improvement activities. Assess, establish, and implement appropriate systems, procedures, and productivity standards for behavioral health integration into primary and specialty care services to ensure quality of services, including use of Evidence Based Practices and to produce measurable outcomes indicating excellent results of services compared to benchmarks. Develop program budgets. Analyze expense and revenue reports; justify variances; track and resolve issues in conjunction with Medical Director, Vice President of Finance, Program Directors and finance staff, including making program adjustments when necessary. Maintain awareness of current corporate financial and operational goals and apply them to strategies developed and implemented. In conjunction with the Medical Director, provide leadership for events within the system, division, ensuring appropriate plans and action are implemented and reported. Envision, design, and develop new initiatives, including responding to opportunities to expand care for new services by all payers, including State, ACO and Health Plans. Assess funder and community needs and propose solutions. Develop new business plans, contracts/grant proposals to expand funding base. Develop strategic vision for evolving behavioral health integration into primary and specialty care platforms, and enabling information technology to streamline business operations and population health management. Define the need for change to support growth of behavioral health integration into primary and specialty care business and the creation of a more effective operating model – all while considering the impact on employees, shared services and the larger system. Partner with BILH Legal and Compliance to ensure that the organization follows relevant laws, regulations, and business rules. Assess operating performance and build strategies to optimize employees, department capabilities, and financial performance, in partnership with Medical Director and VP of Finance. Monitor ongoing service delivery against client expectations and provider satisfaction. Where applicable, use feedback and reporting tools to measure patient and provider satisfaction and recommend or implement process improvements. Optimize staffing, performance management, development and engagement of all employees within primary and specialty care behavioral health integration operations. Directly supervise a team of 3-5 direct reports. Indirect management through influence and deliverables; size and scope of staff will vary. Manage the program budget on a daily basis and operate within an approved budget; develop and implement cost-saving measures. Interface with counterparts across the organization as required; communicate clearly, and respond to inquiries from stakeholders, regulatory agencies, or other service providers. Qualifications
Ability to effectively communicate with employees and outside parties. Master’s degree in human services, behavioral science, social work, business, healthcare management, public health, quantitative science, or related discipline; supervisory experience is required. At least ten years in progressively responsible operational management functions, preferably in mental health and addiction services, with seven years in a supervisory capacity; five years of demonstrated project management experience from inception to implementation. Knowledge of operations management procedures and ambulatory behavioral health operations, including implementing evidence-based practices. Clinical experience managing services, including mental health and SUD, for populations with significant medical, social, and behavioral health complexity. Knowledge of state and federal regulatory requirements and guidelines, including licensure of mental health and addiction programs. Knowledge of state Medicaid and Managed Care Organization payment and service specifications. Experience managing services, including mental health and SUD, for populations with significant medical, social, and behavioral health complexity. Knowledge of portfolio, program and project management including techniques, tools, strategic planning, and stakeholder engagement and management. Excellent communication and facilitation skills (oral, written, listening). Ability to understand, organize and communicate complex information to diverse audiences. Strong planning and implementation skills, with a strategic approach and data reporting/analysis proficiency. Knowledge of commercial behavioral healthcare practices, evidence-based treatments, managed care principles, provider development, and quality improvement concepts. Familiarity with state and local agencies serving the community is helpful. High energy, passionate, and proven track record of developing and implementing strategies. Ability to independently lead a team and drive results. Knowledge and management in business operations, technology, and innovation. Advanced computer skills, including MS applications and data analysis; proficient with project management software. Physical and Mental Requirements
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, and talk or hear. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Travel and the ability to meet in a variety of settings is required. Must have a valid driver’s license, good driving record, and reliable vehicle. Reasonable accommodations will be provided where possible to enable performance of essential functions. As a health care organization, we have a responsibility to care for and protect our patients, colleagues and communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza as a condition of employment. Equal Opportunity Employer/Veterans/Disabled Boston, MA
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