Northwest Center
Overview
Northwest Center is seeking a strategic and systems-minded
Senior Director of Information Technology
to build and lead a modern, integrated technology function that supports our mission, operations, and growth. As an $80M nonprofit social enterprise with a diverse workforce of more than 900 employees, we depend on technology to connect people, streamline operations, and deliver services at scale. This leader will define and execute a clear technology strategy, enhance infrastructure and systems, and ensure a secure, user-friendly, and scalable technology environment. You will partner with leaders across the organization to understand needs, guide priorities, and align technology solutions with organizational goals. Based on this understanding, you will architect and implement an integrated system to support and sustain our growing businesses. You will lead a small internal team and manage vendor relationships, focusing on practical, cost-effective solutions that improve efficiency, data integrity, and accessibility. Location:
Seattle, WA | Hybrid | Full-Time Exempt Salary Range:
$175,000 - $225,000 Variable Pay Target:
15% Benefits Competitive and affordable Medical (including hearing & hardware coverage), Dental, Vision, Disability, and Life Insurance Parental Leave & Paid Compassion Leave Employee Assistance Program (EAP) via Spring Health Mental Wellness Program, including six free therapy sessions per year Physical Wellness Reimbursement Program - $25/month Student Loan Contribution Program - $50/month Pet Insurance Discount Program Check out the entire list of benefits Northwest Center has to offer here: https://nwcbenefits.hrbenefits.net/ Key Responsibilities
Architect, develop, and implement a multi-year technology roadmap that aligns with organizational goals and day-to-day needs. Partner with leaders across the organization to understand where technology can improve operations, service delivery, and impact. Identify and lead improvements that reduce duplication, simplify processes, and improve the customer, client, and employee experience. Oversee enterprise systems and infrastructure, including efforts to modernize tools and migrate to scalable, cloud-based solutions. Ensure core platforms such as productivity tools, collaboration systems, and business applications are reliable and well-integrated. Maintain current IT policies, standards, and procedures that support cybersecurity, compliance, and operational stability. Strengthen data protection practices, access controls, and disaster recovery plans. Lead a small internal IT team and manage external vendors and contractors to ensure high-quality service and delivery. Promote a team culture focused on responsiveness, learning, and practical problem solving. Oversee day-to-day IT support, including ticketing systems and end-user experience. Support staff across locations with tools and training that improve confidence and productivity in technology use. Requirements
10+ years of progressive IT experience, including 3+ years in a leadership role with enterprise-wide responsibilities Experience in architecting, developing, and implementing IT strategies and leading systems for infrastructure improvements. Strong working knowledge of Microsoft technologies (O365, SharePoint, Azure) and network fundamentals. Excellent interpersonal and communication skills, with a collaborative and pragmatic approach. Ability to translate technical concepts into business value and support cross-functional problem-solving. Experience in nonprofit, education, healthcare, or social enterprise environments preferred. Familiarity with compliance frameworks such as HIPAA, SOC 2, or related standards preferred. Experience supporting distributed or hybrid workforces preferred. An understanding of accessibility and inclusive technology practices preferred. Equal Opportunity
Northwest Center is committed to offering reasonable accommodation to applicants with disabilities. Northwest Center is an equal opportunity employer, including disability and veterans’ status. Job details
Seniority level: Director Employment type: Full-time Job function: Information Technology Industries: Civic and Social Organizations
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Northwest Center is seeking a strategic and systems-minded
Senior Director of Information Technology
to build and lead a modern, integrated technology function that supports our mission, operations, and growth. As an $80M nonprofit social enterprise with a diverse workforce of more than 900 employees, we depend on technology to connect people, streamline operations, and deliver services at scale. This leader will define and execute a clear technology strategy, enhance infrastructure and systems, and ensure a secure, user-friendly, and scalable technology environment. You will partner with leaders across the organization to understand needs, guide priorities, and align technology solutions with organizational goals. Based on this understanding, you will architect and implement an integrated system to support and sustain our growing businesses. You will lead a small internal team and manage vendor relationships, focusing on practical, cost-effective solutions that improve efficiency, data integrity, and accessibility. Location:
Seattle, WA | Hybrid | Full-Time Exempt Salary Range:
$175,000 - $225,000 Variable Pay Target:
15% Benefits Competitive and affordable Medical (including hearing & hardware coverage), Dental, Vision, Disability, and Life Insurance Parental Leave & Paid Compassion Leave Employee Assistance Program (EAP) via Spring Health Mental Wellness Program, including six free therapy sessions per year Physical Wellness Reimbursement Program - $25/month Student Loan Contribution Program - $50/month Pet Insurance Discount Program Check out the entire list of benefits Northwest Center has to offer here: https://nwcbenefits.hrbenefits.net/ Key Responsibilities
Architect, develop, and implement a multi-year technology roadmap that aligns with organizational goals and day-to-day needs. Partner with leaders across the organization to understand where technology can improve operations, service delivery, and impact. Identify and lead improvements that reduce duplication, simplify processes, and improve the customer, client, and employee experience. Oversee enterprise systems and infrastructure, including efforts to modernize tools and migrate to scalable, cloud-based solutions. Ensure core platforms such as productivity tools, collaboration systems, and business applications are reliable and well-integrated. Maintain current IT policies, standards, and procedures that support cybersecurity, compliance, and operational stability. Strengthen data protection practices, access controls, and disaster recovery plans. Lead a small internal IT team and manage external vendors and contractors to ensure high-quality service and delivery. Promote a team culture focused on responsiveness, learning, and practical problem solving. Oversee day-to-day IT support, including ticketing systems and end-user experience. Support staff across locations with tools and training that improve confidence and productivity in technology use. Requirements
10+ years of progressive IT experience, including 3+ years in a leadership role with enterprise-wide responsibilities Experience in architecting, developing, and implementing IT strategies and leading systems for infrastructure improvements. Strong working knowledge of Microsoft technologies (O365, SharePoint, Azure) and network fundamentals. Excellent interpersonal and communication skills, with a collaborative and pragmatic approach. Ability to translate technical concepts into business value and support cross-functional problem-solving. Experience in nonprofit, education, healthcare, or social enterprise environments preferred. Familiarity with compliance frameworks such as HIPAA, SOC 2, or related standards preferred. Experience supporting distributed or hybrid workforces preferred. An understanding of accessibility and inclusive technology practices preferred. Equal Opportunity
Northwest Center is committed to offering reasonable accommodation to applicants with disabilities. Northwest Center is an equal opportunity employer, including disability and veterans’ status. Job details
Seniority level: Director Employment type: Full-time Job function: Information Technology Industries: Civic and Social Organizations
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