Amperity
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Head of Product - Operations
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Amperity . At Amperity, we’re an AI-first company helping the world’s leading brands create personalized customer experiences. Our AI-powered Customer Data Cloud enables more than 400 global brands to turn customer data into a competitive advantage. AI is at the core of our platform and the way we work—driving identity resolution, predictive analytics, and streamlined internal workflows. With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk. Role overview
Amperity is building a Product organization and needs its first dedicated Product Operations leader to drive planning, partnership, coordination, delivery tracking, reporting, and accountability across the product organization. You will bridge the gap between product strategy and engineering, ensuring teams are well-equipped to deliver high-quality, meaningful products. You will start with hands-on execution and evolve into a managerial role as we scale. You will ensure our product strategy is delivered with predictability and measurable results. You will report to the Chief Product Officer. Responsibilities
Coordinate and run all product operating cadences, including planning cycles, internal roadmap reviews, market analysis, customer feedback reviews, product committee meetings, status updates, and syncs. Report on product delivery, dependencies, and risks—ensuring nothing slips through the cracks. Maintain planning boards, product roadmaps, and dashboards to ensure data accuracy and visibility. Improve on-time delivery by unblocking teams, escalating issues quickly, and keeping everyone aligned. Operational excellence & accountability
Define standards for execution quality, delivery predictability, and process adherence to ensure consistency and reliability. Create detailed reporting—weekly, monthly, and quarterly—on delivery progress and product health. Ensure every Product initiative has defined success criteria and that owners are accountable for results. Monitor product health metrics (adoption, usage, release quality), report insights, test hypotheses, and surface gaps that require action. Partner coordination
Partner with team members to keep roadmaps realistic, prioritized, and delivery-ready. Coordinate with Engineering to agree on timelines, manage dependencies, and track delivery commitments. Collaborate with GTM, Customer Success, and Finance to ensure smooth handoffs and agreement on launch readiness. Process, tools & continuous improvement
Stand up and manage tools and analytics dashboards—ensuring adoption and accuracy. Establish lightweight, repeatable processes that improve predictability without slowing teams down. Refine processes based on lessons learned and feedback from partners. About you
Experience: 15+ cumulative years in product management, product operations, program management/PMO roles with experience driving delivery in Product Organizations. Execution-first mindset: Focus on commitments and results aligned to company goals; build measurements to keep Product & Engineering teams aligned with the plan. Hands-on operator: Comfortable navigating across Product, Engineering, and other teams to identify improvements, manage tools, run meetings, track dependencies, and produce clarity. Metrics-driven: Skilled at building dashboards and using data to drive accountability and timely product releases. Strong communicator: Able to share product updates, milestones, risks, and next steps with internal and external partners and foster accountability across departments. Location
Seattle, WA or New York, NY. We have a hybrid work model with three days in the office weekly for Seattle and New York locations. Compensation & benefits
Base Salary: $200,000–$270,000. Cash incentives are available. Stock options provide ownership opportunities. Benefits include 100% employee healthcare coverage, transportation subsidies, a flexible PTO policy, and opportunities for in-person and remote experiences. For details, see our US Benefits & Perks Guide. Amperity is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy and reproductive health choices), sexual orientation, gender identity, gender expression, age, veteran status, disability, political views or activity, or other legally protected characteristics. Qualified applicants with criminal histories will be considered in accordance with applicable laws.
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Head of Product - Operations
role at
Amperity . At Amperity, we’re an AI-first company helping the world’s leading brands create personalized customer experiences. Our AI-powered Customer Data Cloud enables more than 400 global brands to turn customer data into a competitive advantage. AI is at the core of our platform and the way we work—driving identity resolution, predictive analytics, and streamlined internal workflows. With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk. Role overview
Amperity is building a Product organization and needs its first dedicated Product Operations leader to drive planning, partnership, coordination, delivery tracking, reporting, and accountability across the product organization. You will bridge the gap between product strategy and engineering, ensuring teams are well-equipped to deliver high-quality, meaningful products. You will start with hands-on execution and evolve into a managerial role as we scale. You will ensure our product strategy is delivered with predictability and measurable results. You will report to the Chief Product Officer. Responsibilities
Coordinate and run all product operating cadences, including planning cycles, internal roadmap reviews, market analysis, customer feedback reviews, product committee meetings, status updates, and syncs. Report on product delivery, dependencies, and risks—ensuring nothing slips through the cracks. Maintain planning boards, product roadmaps, and dashboards to ensure data accuracy and visibility. Improve on-time delivery by unblocking teams, escalating issues quickly, and keeping everyone aligned. Operational excellence & accountability
Define standards for execution quality, delivery predictability, and process adherence to ensure consistency and reliability. Create detailed reporting—weekly, monthly, and quarterly—on delivery progress and product health. Ensure every Product initiative has defined success criteria and that owners are accountable for results. Monitor product health metrics (adoption, usage, release quality), report insights, test hypotheses, and surface gaps that require action. Partner coordination
Partner with team members to keep roadmaps realistic, prioritized, and delivery-ready. Coordinate with Engineering to agree on timelines, manage dependencies, and track delivery commitments. Collaborate with GTM, Customer Success, and Finance to ensure smooth handoffs and agreement on launch readiness. Process, tools & continuous improvement
Stand up and manage tools and analytics dashboards—ensuring adoption and accuracy. Establish lightweight, repeatable processes that improve predictability without slowing teams down. Refine processes based on lessons learned and feedback from partners. About you
Experience: 15+ cumulative years in product management, product operations, program management/PMO roles with experience driving delivery in Product Organizations. Execution-first mindset: Focus on commitments and results aligned to company goals; build measurements to keep Product & Engineering teams aligned with the plan. Hands-on operator: Comfortable navigating across Product, Engineering, and other teams to identify improvements, manage tools, run meetings, track dependencies, and produce clarity. Metrics-driven: Skilled at building dashboards and using data to drive accountability and timely product releases. Strong communicator: Able to share product updates, milestones, risks, and next steps with internal and external partners and foster accountability across departments. Location
Seattle, WA or New York, NY. We have a hybrid work model with three days in the office weekly for Seattle and New York locations. Compensation & benefits
Base Salary: $200,000–$270,000. Cash incentives are available. Stock options provide ownership opportunities. Benefits include 100% employee healthcare coverage, transportation subsidies, a flexible PTO policy, and opportunities for in-person and remote experiences. For details, see our US Benefits & Perks Guide. Amperity is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy and reproductive health choices), sexual orientation, gender identity, gender expression, age, veteran status, disability, political views or activity, or other legally protected characteristics. Qualified applicants with criminal histories will be considered in accordance with applicable laws.
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