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Ambience Healthcare

Staff Software Engineer, Quality Engineering

Ambience Healthcare, San Francisco, California, United States, 94199

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Join us as a Senior Quality Engineer at Ambience Healthcare

Ambience Healthcare is developing advanced AI systems for healthcare and medicine. With healthcare costs rising to 17.3% of US GDP and a projected shortage of 100,000 physicians in the next decade, AI integration is crucial. Our mission is to empower clinicians with safe, intelligent AI agents that enhance quality, reduce costs, and improve experiences for both patients and providers. Headquartered in San Francisco and backed by over $100M from top investors like Kleiner Perkins and Andreessen Horowitz, we collaborate with leading AI experts to accelerate clinical super intelligence. Join our community of problem solvers, technologists, clinicians, and innovators. The Role

As we expand across clinical settings, quality assurance is mission-critical. We seek a seasoned Quality Engineer to oversee product reliability across mobile, web, EMR, and API platforms. You will implement lightweight, high-impact testing systems and feedback loops to enable faster, safer shipping without compromising clinical workflow safety. What You’ll Do

Own and scale quality processes across the entire product stack — mobile, desktop, browser extensions, EMR integrations, and APIs. Drive test coverage by coordinating offshore QA efforts and developing automation for regression suites (using tools like Appium, XCTest, Playwright). Integrate quality checks into our CI pipeline to ensure pre-release testing completes in under 15 minutes, giving engineers confidence to deploy. Reduce defect rates through clear triage, root-cause analysis, and proactive bug detection tooling. Monitor quality metrics such as coverage, flakiness, defect density, and resolution time, sharing insights via dashboards. Prototype improvements to tooling and processes to continually enhance reliability and speed. Who You Are

7+ years in QA or software engineering, experienced in debugging full stacks (Swift, TypeScript, Node, Postgres, cloud infrastructure). Automation-focused: proficient with Appium, XCTest, Playwright, scripting, and CI/CD pipelines (e.g., GitHub Actions). Innovative builder: comfortable in ambiguity, passionate about establishing new processes, automation, and impactful tooling. Effective communicator: able to write clear test plans and defect reports understandable by engineers and clinicians. Proactive collaborator: runs bug bashes, supports launch readiness, and advocates for long-term solutions. System thinker: skilled at tracing issues across codebases and workflows to identify root causes. Nice to Have: experience scaling QA in high-growth environments, familiarity with healthcare workflows, AI testing tools, or fluency in relevant tech stacks like TypeScript or Swift. Pay Transparency

Base salary ranges from $145,000 to $190,000 annually, excluding equity. We offer flexibility in cash and equity mix, emphasizing meaningful equity grants aligned with individual impact and contribution. Why Join Ambience

Work on cutting-edge AI technology that significantly improves healthcare quality and provider experiences. Access to personal development resources, mentors, and executive coaching. Be part of a diverse, mission-driven team with ownership over your success and growth. Competitive salary and equity, plus benefits including health, dental, vision, retreats, unlimited PTO, and 401(k).

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