Ernst & Young Oman
Business Consulting_Healthcare_Patient Access_Manager
Ernst & Young Oman, Washington, District of Columbia, us, 20022
Overview Location: Anywhere in Country
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Healthcare Consulting – Patient Access - Manager #Healthcare Today’s healthcare environment in the post-COVID era is undergoing rapid change and transformation. As healthcare organizations seek to stabilize operations and plan for a financially sustainable future, they are challenged to integrate transformative technology (Artificial intelligence, automation, etc.), adjust to patient-focused operations, and maintain operational discipline to withstand increasing financial pressures. As a manager within our Health consulting practice, you’ll work with clients across the healthcare industry, from hospitals and integrated delivery networks to commercial and governmental insurers. You’ll use your industry knowledge and relationship skillsets to assist our clients in transforming operations to meet the evolving demands of today’s healthcare market. The opportunity As part of EY’s Health consulting practice, you will work with these clients across the country in solving complex problems in today’s rapidly changing healthcare environment. We currently are seeking a highly motivated Manager, with a focus on provider operations, specifically patient access to manage client engagement teams, work with a wide variety of clients to deliver professional services and manage business development activities on strategic and global priority accounts. Your key responsibilities
Focus on provider operations to assess and redesign clinical processes for not-for-profit and for-profit healthcare clients, including hospitals, healthcare systems, physician practices and academic medical centers. Lead client engagement teams, deliver professional services, and support business development on strategic accounts. Work with a broad spectrum of clients to assess and redesign clinical processes and improve operational performance. Responsibilities by focus area
Operational improvement Benchmarking and financial quantification Cost reduction/revenue enhancement Workflow redesign Patient access initiatives including template management, template optimization, and scheduling algorithms Skills and attributes for success
Effectively manage and motivate client engagement teams with diverse skills and backgrounds. Foster an innovative and inclusive team-oriented environment. Mentor junior consultants. Foster relationships with client personnel at appropriate levels. Deliver quality client services. Drive high-quality work products on time and within budget. Monitor progress, manage risk and inform stakeholders of progress and outcomes. Cultivate and manage business development opportunities. Understand EY offerings and actively assess/present ways to serve clients. Develop and maintain long-term client relationships. Demonstrate in-depth technical capabilities and professional knowledge. To qualify for the role you must have
Bachelor’s degree with approximately 5 years of related work experience; or Master’s degree with approximately 4 years of related work experience Approximately 4 years of healthcare consulting experience, preferably at a manager level in a consulting firm or in an industry management role Experience with patient access and centralized contact centers Ability to lead patient access initiatives including clinician management, template management, template optimization, referral management, and scheduling algorithms; experience with design/implementation of template optimization and scheduling in ambulatory settings Experience with centralization of patient access functions, including contact center staffing models and technology for various engagement channels Ability to read and interpret hospital financial statements and contract terms; use complex financial models; experience with operational process mapping and healthcare cost reduction planning Experience with healthcare organization M&A, physician alignment, or financial margin improvement initiatives Experience in selling and delivering projects covering the full life cycle of assessment, design and implementation support Ability to generate revenue within existing healthcare clients and develop new prospects at the C-level of large healthcare companies Ability to manage a team of staff/senior consulting professionals Ability to work collaboratively in a team environment (knows when to lead and when to follow) Strong analytical and problem-solving skills, and excellent oral and written communication skills Ability to create work products using Microsoft Excel, Visio, and PowerPoint Willingness to travel to meet client needs; travel as required Ideally you’ll also have
A degree with emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA and/or MPH What we look for We’re interested in passionate leaders with strong vision and a desire to stay on top of healthcare trends. If you have a genuine passion for healthcare, this role is for you. What we offer you At EY, we’ll develop you with future-focused skills and provide world-class experiences. We offer a flexible environment and a diverse, inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package with a base salary range of $128,400 to $235,300 across the US; New York City Metro Area, Washington State and California range from $154,000 to $267,400. Total Rewards include medical and dental coverage, pension and 401(k), and paid time off. Join us in our hybrid model. Most client-facing roles are expected to work in person 40-60% of the time over engagements. Flexible vacation policy with time off for holidays and other leaves to support well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For those in California, please click here for additional information. EY focuses on high ethical standards and integrity and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for today and tomorrow. EY teams work across assurance, consulting, tax, strategy and transactions, in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to reasonable accommodation for qualified individuals with disabilities, including veterans. If you need assistance applying online or an accommodation during the application process, please call 1-800-EY-HELP3 or email ssc.customersupport@ey.com.
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Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Healthcare Consulting – Patient Access - Manager #Healthcare Today’s healthcare environment in the post-COVID era is undergoing rapid change and transformation. As healthcare organizations seek to stabilize operations and plan for a financially sustainable future, they are challenged to integrate transformative technology (Artificial intelligence, automation, etc.), adjust to patient-focused operations, and maintain operational discipline to withstand increasing financial pressures. As a manager within our Health consulting practice, you’ll work with clients across the healthcare industry, from hospitals and integrated delivery networks to commercial and governmental insurers. You’ll use your industry knowledge and relationship skillsets to assist our clients in transforming operations to meet the evolving demands of today’s healthcare market. The opportunity As part of EY’s Health consulting practice, you will work with these clients across the country in solving complex problems in today’s rapidly changing healthcare environment. We currently are seeking a highly motivated Manager, with a focus on provider operations, specifically patient access to manage client engagement teams, work with a wide variety of clients to deliver professional services and manage business development activities on strategic and global priority accounts. Your key responsibilities
Focus on provider operations to assess and redesign clinical processes for not-for-profit and for-profit healthcare clients, including hospitals, healthcare systems, physician practices and academic medical centers. Lead client engagement teams, deliver professional services, and support business development on strategic accounts. Work with a broad spectrum of clients to assess and redesign clinical processes and improve operational performance. Responsibilities by focus area
Operational improvement Benchmarking and financial quantification Cost reduction/revenue enhancement Workflow redesign Patient access initiatives including template management, template optimization, and scheduling algorithms Skills and attributes for success
Effectively manage and motivate client engagement teams with diverse skills and backgrounds. Foster an innovative and inclusive team-oriented environment. Mentor junior consultants. Foster relationships with client personnel at appropriate levels. Deliver quality client services. Drive high-quality work products on time and within budget. Monitor progress, manage risk and inform stakeholders of progress and outcomes. Cultivate and manage business development opportunities. Understand EY offerings and actively assess/present ways to serve clients. Develop and maintain long-term client relationships. Demonstrate in-depth technical capabilities and professional knowledge. To qualify for the role you must have
Bachelor’s degree with approximately 5 years of related work experience; or Master’s degree with approximately 4 years of related work experience Approximately 4 years of healthcare consulting experience, preferably at a manager level in a consulting firm or in an industry management role Experience with patient access and centralized contact centers Ability to lead patient access initiatives including clinician management, template management, template optimization, referral management, and scheduling algorithms; experience with design/implementation of template optimization and scheduling in ambulatory settings Experience with centralization of patient access functions, including contact center staffing models and technology for various engagement channels Ability to read and interpret hospital financial statements and contract terms; use complex financial models; experience with operational process mapping and healthcare cost reduction planning Experience with healthcare organization M&A, physician alignment, or financial margin improvement initiatives Experience in selling and delivering projects covering the full life cycle of assessment, design and implementation support Ability to generate revenue within existing healthcare clients and develop new prospects at the C-level of large healthcare companies Ability to manage a team of staff/senior consulting professionals Ability to work collaboratively in a team environment (knows when to lead and when to follow) Strong analytical and problem-solving skills, and excellent oral and written communication skills Ability to create work products using Microsoft Excel, Visio, and PowerPoint Willingness to travel to meet client needs; travel as required Ideally you’ll also have
A degree with emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA and/or MPH What we look for We’re interested in passionate leaders with strong vision and a desire to stay on top of healthcare trends. If you have a genuine passion for healthcare, this role is for you. What we offer you At EY, we’ll develop you with future-focused skills and provide world-class experiences. We offer a flexible environment and a diverse, inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package with a base salary range of $128,400 to $235,300 across the US; New York City Metro Area, Washington State and California range from $154,000 to $267,400. Total Rewards include medical and dental coverage, pension and 401(k), and paid time off. Join us in our hybrid model. Most client-facing roles are expected to work in person 40-60% of the time over engagements. Flexible vacation policy with time off for holidays and other leaves to support well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For those in California, please click here for additional information. EY focuses on high ethical standards and integrity and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for today and tomorrow. EY teams work across assurance, consulting, tax, strategy and transactions, in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to reasonable accommodation for qualified individuals with disabilities, including veterans. If you need assistance applying online or an accommodation during the application process, please call 1-800-EY-HELP3 or email ssc.customersupport@ey.com.
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