Town of Brookline
911 Emergency Telecommunications Dispatcher
Town of Brookline, Boston, Massachusetts, us, 02298
Join Our Team as a 911 Dispatcher at Brookline's Public Safety Communications Center
Are you ready to make a difference in your community? The Brookline Public Safety Communications Center is seeking dedicated and passionate individuals to join our team as full-time Emergency Telecommunications Dispatchers. As a 911 dispatcher, you will play a crucial role in ensuring the safety and well-being of our community by coordinating emergency responses and providing vital support to public safety personnel. Why Join Us? Competitive Salary: Earn between $25.59 - $29.94 per hour, plus excellent health and retirement benefits (pension), vacation time, and personal days. Dynamic Work Environment: Be part of a team that handles multiple incidents simultaneously in a fast-paced environment. Community Impact: Make a real difference by coordinating police, fire, and ambulance activities during emergencies. Key Responsibilities: Emergency Response Coordination: Transmit requests for service to the appropriate location and deploy public safety personnel and equipment. Communication: Announce call letters, respond to complaints calmly, and keep dispatched personnel informed of all relevant facts. Technical Proficiency: Operate various public safety communications equipment, including radios, telephone systems, computer systems, and more. Knowledge: Acquire a thorough understanding of the community's layout to maximize dispatch accuracy and speed. Monitoring: Utilize CAD systems, monitor fire and police digitizer systems, CCTV, and NCIC/CJIS computer systems. Support: Assist other personnel in operations duties and perform any other tasks assigned by the Chief of Police or Commanding Officer. Qualifications: Education: High School Diploma or GED. Skills: Ability to handle multiple incidents simultaneously in a stressful environment. Superior keyboard, computer, and communication skills. Experience: Preferred but not required. Availability: Must be available to work all shifts, including nights, weekends, holidays, and mandatory overtime. Assessment: Candidates for the Emergency Telecommunications Dispatcher position must successfully pass a computer-based pre-employment assessment in order to be considered for employment. Background Check: Candidates must undergo a thorough background investigation, including employment, financial, and criminal checks. How to Apply: If you're ready to play a crucial safety role, we want to hear from you! Please submit your resume and cover letter. Application Deadline: October 3, 2025
Are you ready to make a difference in your community? The Brookline Public Safety Communications Center is seeking dedicated and passionate individuals to join our team as full-time Emergency Telecommunications Dispatchers. As a 911 dispatcher, you will play a crucial role in ensuring the safety and well-being of our community by coordinating emergency responses and providing vital support to public safety personnel. Why Join Us? Competitive Salary: Earn between $25.59 - $29.94 per hour, plus excellent health and retirement benefits (pension), vacation time, and personal days. Dynamic Work Environment: Be part of a team that handles multiple incidents simultaneously in a fast-paced environment. Community Impact: Make a real difference by coordinating police, fire, and ambulance activities during emergencies. Key Responsibilities: Emergency Response Coordination: Transmit requests for service to the appropriate location and deploy public safety personnel and equipment. Communication: Announce call letters, respond to complaints calmly, and keep dispatched personnel informed of all relevant facts. Technical Proficiency: Operate various public safety communications equipment, including radios, telephone systems, computer systems, and more. Knowledge: Acquire a thorough understanding of the community's layout to maximize dispatch accuracy and speed. Monitoring: Utilize CAD systems, monitor fire and police digitizer systems, CCTV, and NCIC/CJIS computer systems. Support: Assist other personnel in operations duties and perform any other tasks assigned by the Chief of Police or Commanding Officer. Qualifications: Education: High School Diploma or GED. Skills: Ability to handle multiple incidents simultaneously in a stressful environment. Superior keyboard, computer, and communication skills. Experience: Preferred but not required. Availability: Must be available to work all shifts, including nights, weekends, holidays, and mandatory overtime. Assessment: Candidates for the Emergency Telecommunications Dispatcher position must successfully pass a computer-based pre-employment assessment in order to be considered for employment. Background Check: Candidates must undergo a thorough background investigation, including employment, financial, and criminal checks. How to Apply: If you're ready to play a crucial safety role, we want to hear from you! Please submit your resume and cover letter. Application Deadline: October 3, 2025