ImageFIRST Healthcare Laundry Specialists
Customer Advocate Assistant
ImageFIRST Healthcare Laundry Specialists, Kansas City, Kansas, United States, 66115
Imagefirst Route-based Service Position
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry 97% ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service! This is a route-based service-oriented position supporting our Customer Advocates in maintaining and building strong customer relationships. Responsibilities: Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community. Assist Customer Advocate by helping to manage routes to maximize efficiency, productivity and revenue. Help manage Customers on site inventories with an eye for quality Help maintain Customer appearance: organization of inventory, hardware, plastics, etc. Product Knowledge: product codes, colors, sizing, packaging, etc. Load and unload truck following BPP and Safety guidelines Provide additional route support as needed Minimum Qualifications: High School Diploma or equivalent Must have good communication skills Valid Driver's License and Excellent Driving Record Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe. This role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed. Ability to lift 25 plus pounds and push and pull carts of linen. Company Values & Benefits
Required Competencies: Be Respectful: Value all we come in contact with Be Remarkable: Create a positive moment with every interaction Be Safe: Keep ourselves and those around us safe Be Honest: Be guided by truthfulness in all we do Benefits: Competitive pay Medical, Dental, Vision Pet, Legal, and Hospital Indemnity Insurance 401k (match) Paid Time Off Package Great company culture Collaborative team environment EOE / Drug-Free Workplace We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry 97% ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service! This is a route-based service-oriented position supporting our Customer Advocates in maintaining and building strong customer relationships. Responsibilities: Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community. Assist Customer Advocate by helping to manage routes to maximize efficiency, productivity and revenue. Help manage Customers on site inventories with an eye for quality Help maintain Customer appearance: organization of inventory, hardware, plastics, etc. Product Knowledge: product codes, colors, sizing, packaging, etc. Load and unload truck following BPP and Safety guidelines Provide additional route support as needed Minimum Qualifications: High School Diploma or equivalent Must have good communication skills Valid Driver's License and Excellent Driving Record Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe. This role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed. Ability to lift 25 plus pounds and push and pull carts of linen. Company Values & Benefits
Required Competencies: Be Respectful: Value all we come in contact with Be Remarkable: Create a positive moment with every interaction Be Safe: Keep ourselves and those around us safe Be Honest: Be guided by truthfulness in all we do Benefits: Competitive pay Medical, Dental, Vision Pet, Legal, and Hospital Indemnity Insurance 401k (match) Paid Time Off Package Great company culture Collaborative team environment EOE / Drug-Free Workplace We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.