Acxiom
Acxiom is looking for a Client Partner, Senior Director to oversee and maintain a consultative relationship with clients, acting as the primary contact and partner for all Acxiom products and services. Responsible for maintaining excellent client communication at all levels of the organization. Works closely with the clients to regularly review account performance, identifying and communicating opportunities for additional Acxiom support. Develop the business by identifying and selling additional services within the Acxiom product and services portfolio.
RESPONSIBILITIES:
Sales strategy within account; develop and grow existing client revenue/generating new business through value-based upselling.
Meet client expectations and ensure the client is kept fully up to date with critical activity on the account.
Own and lead client QBRs (Quarterly Business Review).
Achieve contracted revenue target and incremental growth (target within accounts).
Account plan development and pipeline growth.
Ownership of all renewals.
Act as the key interface between the client and all relevant Acxiom product/support teams.
Escalation point for status, issues, problems and feedback to client/stakeholders and teams.
Negotiate contracts on behalf of company.
Manage all records of sales, revenue, and other key account information within Salesforce.
Lead client-facing and internal troubleshooting efforts.
Work closely with delivery team managers, helping to support the overall business strategy, developing new business opportunities, creating quarterly business review presentations and other client needs.
Travel to a client site minimally once a month for consistent relationship and opportunity growth.
REQUIREMENTS:
Bachelor's degree or equivalent work experience
10+ years' selling marketing technology solutions such as CDPs and cloud-based platforms; Financial Services industry sales or marketing experience preferred
Able to analyze problems and strategize for better solutions.
Knowledgeable of sales process from initiation to close.
Able to multitask, prioritize, and manage time efficiently.
Solid negotiation skills and ability to build strong interpersonal relationships with clients and management.
Experience in data, digital and/or marketing services industry; preferred 7+ years of experience in an account leadership role in sales, marketing or agency environment for Financial Services
Demonstrated ability to understand the customer's business and align client services to client priorities and link to Acxiom value proposition.
Experienced with media audience development and measurement solutions.
Consultative/Persuasive skills.
Excellent group presentation skills.
#GD17
Primary Location City/State:
Homebased - Conway, Arkansas
Additional Locations (if applicable):
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.
We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us (https://www.acxiom.com/about-us/)
Follow Us on Twitter
Find Us on Facebook (http://www.facebook.com/AcxiomRecruiting)
Careers Page
LinkedIn (http://www.linkedin.com/company/acxiom)
Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the
Find Jobs
report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .
Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .
Attention Mexico Applicants: Please see our Privacy Policy notice here (https://www.acxiom.com/wp-content/uploads/2023/07/ACXIOM_MX_AVISO_DE_PRIVACIDAD_EMPLEADOS_Privacy_Notice_Workday.pdf) .
*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: www.acxiom.com, www.acxiom.co.uk, and www.acxiom.de are fraudulent. Please do not engage with these sites.
RESPONSIBILITIES:
Sales strategy within account; develop and grow existing client revenue/generating new business through value-based upselling.
Meet client expectations and ensure the client is kept fully up to date with critical activity on the account.
Own and lead client QBRs (Quarterly Business Review).
Achieve contracted revenue target and incremental growth (target within accounts).
Account plan development and pipeline growth.
Ownership of all renewals.
Act as the key interface between the client and all relevant Acxiom product/support teams.
Escalation point for status, issues, problems and feedback to client/stakeholders and teams.
Negotiate contracts on behalf of company.
Manage all records of sales, revenue, and other key account information within Salesforce.
Lead client-facing and internal troubleshooting efforts.
Work closely with delivery team managers, helping to support the overall business strategy, developing new business opportunities, creating quarterly business review presentations and other client needs.
Travel to a client site minimally once a month for consistent relationship and opportunity growth.
REQUIREMENTS:
Bachelor's degree or equivalent work experience
10+ years' selling marketing technology solutions such as CDPs and cloud-based platforms; Financial Services industry sales or marketing experience preferred
Able to analyze problems and strategize for better solutions.
Knowledgeable of sales process from initiation to close.
Able to multitask, prioritize, and manage time efficiently.
Solid negotiation skills and ability to build strong interpersonal relationships with clients and management.
Experience in data, digital and/or marketing services industry; preferred 7+ years of experience in an account leadership role in sales, marketing or agency environment for Financial Services
Demonstrated ability to understand the customer's business and align client services to client priorities and link to Acxiom value proposition.
Experienced with media audience development and measurement solutions.
Consultative/Persuasive skills.
Excellent group presentation skills.
#GD17
Primary Location City/State:
Homebased - Conway, Arkansas
Additional Locations (if applicable):
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.
We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us (https://www.acxiom.com/about-us/)
Follow Us on Twitter
Find Us on Facebook (http://www.facebook.com/AcxiomRecruiting)
Careers Page
LinkedIn (http://www.linkedin.com/company/acxiom)
Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the
Find Jobs
report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) .
Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com .
Attention Mexico Applicants: Please see our Privacy Policy notice here (https://www.acxiom.com/wp-content/uploads/2023/07/ACXIOM_MX_AVISO_DE_PRIVACIDAD_EMPLEADOS_Privacy_Notice_Workday.pdf) .
*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: www.acxiom.com, www.acxiom.co.uk, and www.acxiom.de are fraudulent. Please do not engage with these sites.