Google Inc.
Senior Technical Account Manager, Google Cloud Consulting
Google Inc., San Francisco, California, United States, 94199
Overview
Senior Technical Account Manager, Google Cloud Consulting role based in San Francisco, CA or Sunnyvale, CA. The position involves driving customer adoption of Google Cloud, leading Cloud Consulting engagements, and guiding organizations through their Google Cloud transformation journey. You will regularly engage with stakeholders including enterprise leadership and a cross-functional, geographically dispersed team. Google Cloud accelerates digital transformation with enterprise-grade solutions. Customers in more than 200 countries and territories turn to Google Cloud to enable growth and solve critical business problems. About the job
As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them through the strategic and technical facets of their Google Cloud transformation journey. You will manage the delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services. You will regularly engage with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team. The US base salary range for this full-time position is $137,000-$200,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities
Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies. Advocate for customer needs to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum. Develop relationships with stakeholders to understand the customer’s business, develop strategic roadmaps, and lead quarterly business reviews and executive sessions to align business and technical needs. Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution. Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption. Qualifications
Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. 8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs. Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting. Preferred qualifications
MBA or Master’s degree in a Management, Technical, or Engineering field. Experience translating business requirements into technological solutions. Experience in application or workload migration to public cloud providers. Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions. Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks. Excellent written and verbal communication, presentation, problem-solving, and client management skills. EEO and Employment Information
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce representative of the users we serve, providing equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, criminal histories consistent with legal requirements, or any other basis protected by law. Google is a global company and, to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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Senior Technical Account Manager, Google Cloud Consulting role based in San Francisco, CA or Sunnyvale, CA. The position involves driving customer adoption of Google Cloud, leading Cloud Consulting engagements, and guiding organizations through their Google Cloud transformation journey. You will regularly engage with stakeholders including enterprise leadership and a cross-functional, geographically dispersed team. Google Cloud accelerates digital transformation with enterprise-grade solutions. Customers in more than 200 countries and territories turn to Google Cloud to enable growth and solve critical business problems. About the job
As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them through the strategic and technical facets of their Google Cloud transformation journey. You will manage the delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services. You will regularly engage with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team. The US base salary range for this full-time position is $137,000-$200,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities
Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies. Advocate for customer needs to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum. Develop relationships with stakeholders to understand the customer’s business, develop strategic roadmaps, and lead quarterly business reviews and executive sessions to align business and technical needs. Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution. Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption. Qualifications
Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. 8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs. Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting. Preferred qualifications
MBA or Master’s degree in a Management, Technical, or Engineering field. Experience translating business requirements into technological solutions. Experience in application or workload migration to public cloud providers. Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions. Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks. Excellent written and verbal communication, presentation, problem-solving, and client management skills. EEO and Employment Information
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce representative of the users we serve, providing equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, criminal histories consistent with legal requirements, or any other basis protected by law. Google is a global company and, to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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