Cresco Labs is hiring: Human Resources Specialist in Chicago

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

Cresco Labs is seeking a full-time Human Resources Specialist to join our HR Shared Services team. Acting as a key partner to HR and business leaders, this role supports the full employee life cycle and serves as a go-to resource for HR processes, systems, and administration. The HR Specialist will play a critical role in ensuring seamless execution of HR operations, while also contributing to special projects and continuous process improvements.

CORE JOB DUTIES

• Support documentation and data entry for organizational changes (transfers, promotions, salary adjustments, etc.).
• Respond to employee and applicant inquiries regarding policies, benefits, hiring processes, verifications, and unemployment; escalate complex matters as appropriate.
• Own the process for onboarding new employees, including sending offer letter, generating background check, providing managers and employees updates of the process.
• Manage and audit employee personnel files to ensure accurate and compliant recordkeeping.
• Process unemployment claims, terminations, severance paperwork, and organizational change requests.
• Support Recruiting by tracking openings, updating offer statuses, and communicating with hiring managers and recruiters.
• Utilize HR systems and tools effectively, including DocuSign, Greenhouse, Wurk (HRIS), Microsoft Excel/Word, and unemployment portals.
• Conduct ad hoc audits and provide support for performance, benefits, and compensation review processes.
• Create and maintain SOPs and HR process documentation, contribute to administrative HR project support and other special assignments as needed.
• Perform additional duties as assigned.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

• Bachelor’s degree in Human Resources or related field preferred.
• 2–3 years of hands-on HR experience across multiple functional areas.
• Strong proficiency in Microsoft Office Suite, particularly Word and Excel. Previous experience using HRIS system, HR ticketing system and DocuSign preferred.
• Excellent communication and interpersonal skills with the ability to handle sensitive matters with discretion.
• Highly organized, detail-oriented, and adaptable in a fast-paced, evolving environment.
• Basic familiarity with federal and state employment laws and compliance practices preferred.
• Comfortable managing highly sensitive information with confidentiality and sensitivity.

BENEFITS

Cresco Labs offers eligible employees a robust benefits package including major medical, dental and vision insurance, a 401(K) match, FSA/HSA programs, LTD/STD options, life insurance and AD&D. Eligible employees may receive paid holidays and paid time off. Other rewards may include discretionary bonuses, stock options, and participation in the employee discount program. Benefits eligibility may vary by full-time/part-time status, location, or position.

In accordance with local and state compensation laws, the listed compensation range is an estimate. Final offer details and future compensation may be determined by factors including geography, market data, skills, experience, and other relevant factors. Please discuss with your recruiter during the interview process.

Pay Range

$28.50 - $30 USD

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.