IT Technical Support Specialist Job at Jobs via Dice in Milledgeville

Overview

Title: IT Technical Support Specialist

Location: Milledgeville Ga 31062 (Hybrid)

Duration: Long Term

Qualifications

• Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
• Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.
• Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
• Active Directory domain environment
• Proficient at software installs and troubleshooting
• Some networking knowledge, along with the ability to troubleshoot network issues from the command line.

Responsibilities

• Install, configure, and support workstation software, hardware, printers, and phones
• Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
• Implement applications and software upgrades and troubleshoot any performance issues
• Train employees in using software and hardware, and provide technical support when needed

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Software Development