Sigma Information Group Inc
Hours:
4 PM - 12 AM CT
We're looking for a Systems Administrator to join our team and support clients after business hours. This role bridges Consulting and Engineering, handling escalated service desk issues, proactive monitoring, system maintenance, and smaller projects.
While this role is primarily remote in Austin, there will be occasional onsite visits to client locations to ensure evening events and operations run smoothly.
What You'll Do: Monitor and respond to system alerts, tickets, and client calls Troubleshoot and resolve Tier 2 technical issues, escalating when needed Perform server patching, updates, backups, and AD audits Support Microsoft 365, Azure/Entra, Exchange, Intune, SharePoint/Teams, and related technologies Assist with networking tasks (VPNs, firewalls, VLANs, DNS, SSL certs) Contribute to company initiatives and side projects during shifts What We're Looking For:
Solid experience with Microsoft 365, Azure/Entra, Active Directory, Intune, Exchange, and server management Working knowledge of networking, security, and virtualization (Hyper-V/VMware) Strong troubleshooting, documentation, and customer communication skills Ability to work independently in an evening schedule Requirements
Bachelor's degree or 2-3 years of IT experience Minimum 1 year as a network/system administrator, IT manager, or IT consultant Prior experience handling multiple customers at an IT consultancy or MSP a big plus Knowledge of common business operating systems and applications, including Windows, Windows Server, and Office Solid understanding of network technology and related concepts, such as LAN/WAN, TCP/IP, DNS, DHCP, VPN, SMTP, etc Strong interpersonal communication skills, both written and verbal Ability to interface professionally with customer executives and employees Ability to see problems through to resolution and communicate progress and results to customers Preferred Skills/Knowledge
Microsoft Exchange VMware Hyper-V Remote Desktop Services Windows Server SQL Server Firewalls (Fortinet, Palo Alto, etc) Active Directory Group Policy Client Operating Systems Networking Microsoft Azure Office 365 Amazon Web Services (AWS) Benefits
Medical, dental, and vision insurance Life insurance Long-term disability Paid vacation Paid holidays SIMPLE IRA for eligible employees Stocked snack bar Company-sponsored outings Fitness center onsite
4 PM - 12 AM CT
We're looking for a Systems Administrator to join our team and support clients after business hours. This role bridges Consulting and Engineering, handling escalated service desk issues, proactive monitoring, system maintenance, and smaller projects.
While this role is primarily remote in Austin, there will be occasional onsite visits to client locations to ensure evening events and operations run smoothly.
What You'll Do: Monitor and respond to system alerts, tickets, and client calls Troubleshoot and resolve Tier 2 technical issues, escalating when needed Perform server patching, updates, backups, and AD audits Support Microsoft 365, Azure/Entra, Exchange, Intune, SharePoint/Teams, and related technologies Assist with networking tasks (VPNs, firewalls, VLANs, DNS, SSL certs) Contribute to company initiatives and side projects during shifts What We're Looking For:
Solid experience with Microsoft 365, Azure/Entra, Active Directory, Intune, Exchange, and server management Working knowledge of networking, security, and virtualization (Hyper-V/VMware) Strong troubleshooting, documentation, and customer communication skills Ability to work independently in an evening schedule Requirements
Bachelor's degree or 2-3 years of IT experience Minimum 1 year as a network/system administrator, IT manager, or IT consultant Prior experience handling multiple customers at an IT consultancy or MSP a big plus Knowledge of common business operating systems and applications, including Windows, Windows Server, and Office Solid understanding of network technology and related concepts, such as LAN/WAN, TCP/IP, DNS, DHCP, VPN, SMTP, etc Strong interpersonal communication skills, both written and verbal Ability to interface professionally with customer executives and employees Ability to see problems through to resolution and communicate progress and results to customers Preferred Skills/Knowledge
Microsoft Exchange VMware Hyper-V Remote Desktop Services Windows Server SQL Server Firewalls (Fortinet, Palo Alto, etc) Active Directory Group Policy Client Operating Systems Networking Microsoft Azure Office 365 Amazon Web Services (AWS) Benefits
Medical, dental, and vision insurance Life insurance Long-term disability Paid vacation Paid holidays SIMPLE IRA for eligible employees Stocked snack bar Company-sponsored outings Fitness center onsite