JMark Services Inc.
Efficiency & Automation Analyst - Multi Levels
JMark Services Inc., Virginia Beach, Virginia, us, 23450
Efficiency & Automation Analyst - Multi Levels
Location: McClean, VA
Clearance: TS/SCI w Poly
Position Overview
At JMark, we believe smarter processes lead to mission success. We are seeking innovative Efficiency & Automation Analysts across multiple levels to design and deploy automated solutions that streamline operations, eliminate inefficiencies, and enhance productivity. This role blends low-/no-code tools such as ServiceNow and UiPath Studio/Orchestrator with modern coding languages like Python to deliver secure, scalable, and high-performing solutions.
The ideal candidate is a tech-savvy problem solver who thrives on collaborating with stakeholders, translating requirements into automated workflows, and continuously improving processes to drive measurable impact.
Key Responsibilities
Automation Design & Deployment
Design and deploy automated processes to standardize workflows and increase efficiency using ServiceNow, UiPath Studio/Orchestrator, and Python. Create prototypes and proof-of-concepts to validate functionality prior to production release. Build, test, debug, and refine solutions to ensure accuracy, reliability, and user satisfaction. Collaboration & Requirements Gathering
Partner with administrative, HR, legal/legislative, and security teams to identify opportunities for automating repetitive, time-consuming tasks. Translate business requirements into technical specifications and sustainable automation designs. Collaborate with mission architects to evaluate and integrate emerging automation and RPA tools. Quality Assurance & Continuous Improvement
Conduct end-user testing to confirm solutions meet operational and mission needs. Maintain comprehensive documentation, including process design documents, test scripts, and user guides. Monitor deployed solutions, applying iterative enhancements for adaptability and best practices. Provide training and reach-back support to ensure smooth adoption and long-term usability. Success Factors
The ideal candidate will be:
Analytical & Detail-Oriented - Skilled at uncovering inefficiencies and designing precise, effective solutions. Innovative & Resourceful - Leverages emerging automation tools and trends to deliver forward-looking solutions. Collaborative & Communicative - Works seamlessly with cross-functional teams and stakeholders. Adaptive & User-Focused - Prioritizes end-user experience and drives continuous improvement. Qualifications
Required
Bachelor's degree in Information Technology, Computer Science, or related field. Hands-on experience with ServiceNow, UiPath Studio/Orchestrator, and Python. Strong knowledge of process mapping, prototyping, and testing methodologies. Excellent communication, documentation, and stakeholder engagement skills. Preferred
Experience supporting DoD or federal government automation initiatives. Familiarity with agile methodologies and CI/CD pipelines. Relevant certifications in ServiceNow, UiPath, or RPA tools.
Why Join JMark?
At JMark, innovation drives everything we do. As an Efficiency & Automation Analyst, you will help transform operations by designing smart, scalable solutions that free up valuable resources and improve mission outcomes. Join a team that values expertise, precision, and forward-thinking problem solving.
Your expertise. Our mission. One standard: excellence.Efficiency & Automation Analyst - Multi Levels of Discipline
Location: McClean, VA
Clearance: TS/SCI w Poly
Position Overview
At JMark, we believe smarter processes lead to mission success. We are seeking innovative Efficiency & Automation Analysts across multiple levels to design and deploy automated solutions that streamline operations, eliminate inefficiencies, and enhance productivity. This role blends low-/no-code tools such as ServiceNow and UiPath Studio/Orchestrator with modern coding languages like Python to deliver secure, scalable, and high-performing solutions.
The ideal candidate is a tech-savvy problem solver who thrives on collaborating with stakeholders, translating requirements into automated workflows, and continuously improving processes to drive measurable impact.
Key Responsibilities
Automation Design & Deployment
Design and deploy automated processes to standardize workflows and increase efficiency using ServiceNow, UiPath Studio/Orchestrator, and Python. Create prototypes and proof-of-concepts to validate functionality prior to production release. Build, test, debug, and refine solutions to ensure accuracy, reliability, and user satisfaction. Collaboration & Requirements Gathering
Partner with administrative, HR, legal/legislative, and security teams to identify opportunities for automating repetitive, time-consuming tasks. Translate business requirements into technical specifications and sustainable automation designs. Collaborate with mission architects to evaluate and integrate emerging automation and RPA tools. Quality Assurance & Continuous Improvement
Conduct end-user testing to confirm solutions meet operational and mission needs. Maintain comprehensive documentation, including process design documents, test scripts, and user guides. Monitor deployed solutions, applying iterative enhancements for adaptability and best practices. Provide training and reach-back support to ensure smooth adoption and long-term usability. Success Factors
The ideal candidate will be:
Analytical & Detail-Oriented - Skilled at uncovering inefficiencies and designing precise, effective solutions. Innovative & Resourceful - Leverages emerging automation tools and trends to deliver forward-looking solutions. Collaborative & Communicative - Works seamlessly with cross-functional teams and stakeholders. Adaptive & User-Focused - Prioritizes end-user experience and drives continuous improvement. Qualifications
Required
Bachelor's degree in Information Technology, Computer Science, or related field. Hands-on experience with ServiceNow, UiPath Studio/Orchestrator, and Python. Strong knowledge of process mapping, prototyping, and testing methodologies. Excellent communication, documentation, and stakeholder engagement skills. Preferred
Experience supporting DoD or federal government automation initiatives. Familiarity with agile methodologies and CI/CD pipelines. Relevant certifications in ServiceNow, UiPath, or RPA tools.
Why Join JMark?
At JMark, innovation drives everything we do. As an Efficiency & Automation Analyst, you will help transform operations by designing smart, scalable solutions that free up valuable resources and improve mission outcomes. Join a team that values expertise, precision, and forward-thinking problem solving.
Your expertise. Our mission. One standard: excellence.Efficiency & Automation Analyst - Multi Levels of Discipline