Extra Space Storage
Overview
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Manager is accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Will work between multiple stores in the district.
This location is closed on Sundays.
Bilingual Spanish preferred.
Day shift only: Office closes at 6pm.
$19.00 per hour plus monthly incentive opportunities.
Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. We look for employees who are reliable, good communicators, and have a passion for helping people.
Responsibilities
Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
Ensure the highest standards of cleanliness through ongoing site maintenance of the office, interior and exterior of the storage building, and surrounding areas.
Perform daily site safety inspections, including lock checks.
Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
Protect our strong company culture by maintaining professional relationships with all Extra Space employees.
Perform additional duties as assigned.
Your Qualifications
1+ year of customer-facing work experience.
Sales experience preferred.
Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn.
High School diploma or GED is required; college education is a plus.
Work Environment & Physical Requirements
Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical duties with varying demands and exposure to seasonal weather conditions.
Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.
Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.
Benefits We Offer You
Work/life balance with a schedule that allows 5 days per week and being off work by 6pm.
Outstanding company culture with growth opportunities throughout the U.S.
Competitive starting pay plus monthly bonus opportunity.
Paid Time Off accrued throughout the year, increasing with years of service.
Generous 401(k) match with Traditional and/or ROTH choices.
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
EXTRAHealthy Wellness Program with rewards toward your medical premium.
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
Find additional career opportunities at careers.extraspace.com
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.), Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.
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Will work between multiple stores in the district.
This location is closed on Sundays.
Bilingual Spanish preferred.
Day shift only: Office closes at 6pm.
$19.00 per hour plus monthly incentive opportunities.
Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. We look for employees who are reliable, good communicators, and have a passion for helping people.
Responsibilities
Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
Ensure the highest standards of cleanliness through ongoing site maintenance of the office, interior and exterior of the storage building, and surrounding areas.
Perform daily site safety inspections, including lock checks.
Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
Protect our strong company culture by maintaining professional relationships with all Extra Space employees.
Perform additional duties as assigned.
Your Qualifications
1+ year of customer-facing work experience.
Sales experience preferred.
Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn.
High School diploma or GED is required; college education is a plus.
Work Environment & Physical Requirements
Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical duties with varying demands and exposure to seasonal weather conditions.
Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.
Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.
Benefits We Offer You
Work/life balance with a schedule that allows 5 days per week and being off work by 6pm.
Outstanding company culture with growth opportunities throughout the U.S.
Competitive starting pay plus monthly bonus opportunity.
Paid Time Off accrued throughout the year, increasing with years of service.
Generous 401(k) match with Traditional and/or ROTH choices.
Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
EXTRAHealthy Wellness Program with rewards toward your medical premium.
BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.
Find additional career opportunities at careers.extraspace.com
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.), Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.
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